Michael Rodriguez
Chicago,IL
Summary
Natural leader that is always striving to be number one at any job or tasks. Never want to be looked at as a liability or a weak employee, someone who can be relied on and considered a top performer and have always moved up the company ladder wherever have been employed.
Overview
8
8
years of professional experience
Work History
Assitant Manager
Verizon Wireless
12.2017 - Current
- Raised metric standards above goal at a struggling location
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Trained new hires personally and taught them proper selling techniques
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- SMB expert of store driving SMB sales and prospecting through cold calling and maintaining large good relationship with large SMB accounts
Sales Associate
TCC Verizon
11.2016 - 12.2017
- Lead sales, driving sales and solutions for customer needs
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Store Manager
RadioShack
09.2014 - 11.2016
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Bolstered sales volume by implementing incentive program and initiating advanced employee training.
- Kept store up and running within Radioshack that was going bankrupt and closing down multiple locations each month
Education
Diagnostic Medical Sonography
Roosevelt University
Chicago, ILAssociate of Arts -
Moraine Valley Community College
Palos Hills, IL06.2017
High School Diploma -
St. Laurence High School
06.2006
Skills
- Employee Coaching and Motivation
- Shift Coverage
- Performance Tracking and Evaluations
- Creating Own Schedule For Tasks
- Perform Against Deadlines
- Personable Relationships With Customers And Clients
Timeline
Assitant Manager
Verizon Wireless
12.2017 - Current
Sales Associate
TCC Verizon
11.2016 - 12.2017
Store Manager
RadioShack
09.2014 - 11.2016
Diagnostic Medical Sonography
Roosevelt University
Associate of Arts -
Moraine Valley Community College
High School Diploma -
St. Laurence High School