Michael Rodriguez
Mission,TX
Summary
Dedicated business management major at South Texas College seeking a position within the college that allows me to contribute to the academic community while leveraging my leadership skills and bilingual communication abilities to enhance student engagement and support. Motivated and detail-oriented business management major with extensive experience in customer service and team leadership. Recognized for exceptional communication skills and a commitment to fostering a positive environment. Seeking to leverage my skills and experience to contribute to the success of South Texas College.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Teachers Aid PE Elementary
IDEA Mission
09.2017 - Current
- Instruct athletes in fundamental skills, strategy, and physical training to promote individual and team success
- Foster character development, self-discipline, and self-confidence in student-athletes
- Awarded Coach of the Year (2023-2024) for outstanding leadership and contributions to the physical education department
- Played a key role in enhancing the culture of the physical education department, leading initiatives that improved student engagement and team spirit
Registration Representative
DHR Health
08.2020 - 08.2021
- Promoted from Medical Records to Receptionist within three months due to exceptional performance and adaptability
- Perform general registration functions, including appointment scheduling and collection of co-pays, co-insurance, and deductibles
- Ensure accurate patient demographic, insurance, and financial information is obtained
- Handle referral/pre-authorizations from insurance companies and physicians’ offices
- Train new employees and serve as a key holder for the imaging center
Assistant Manager
Cinemark Tinseltown
06.2018 - 04.2020
- Managed inventory and processed receiving merchandise into online storage
- Handled accounting tasks, including deposits and cashier totals
- Addressed customer complaints effectively and supervised a team of 20-25 employees
- Assisted in various roles, including ushering, ticket sales, and maintaining a clean environment
- Awarded 'Sweating the Small Stuff' Award for relentless care and attention to detail, enhancing overall customer experience and operational efficiency
Education
Organizational Leadership -
South Texas College
09.2024
Skills
- Bilingual Communication
- Computer Proficiency
- Leadership
- Customer Service
- Attention to Detail
Classroom Management
Critical Thinking
Lesson Planning
Motivating students
Accomplishments
- Named "Coach of the Year" at IDEA MISSION CP in 2024.
Certification
- CPR/AED Certification
- First Aid Certification
- Crisis Prevention Institute Certification
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Registration Representative
DHR Health
08.2020 - 08.2021
Assistant Manager
Cinemark Tinseltown
06.2018 - 04.2020
Teachers Aid PE Elementary
IDEA Mission
09.2017 - Current
Organizational Leadership -
South Texas College
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