Michael Rodriguez
Lake Wales
Summary
Dynamic Supervisor with a proven track record at Walmart, enhancing team productivity through strategic planning and effective problem-solving. Skilled in training and mentoring, I foster employee motivation and engagement, achieving significant operational improvements. Committed to excellence, I prioritize customer service and maintain a safe, collaborative work environment.
Overview
11
11
years of professional experience
Work History
Supervisor
Walmart
11.2013 - 03.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
Education
High School
Lake Region High School
Eagle Lake, FL07.2010
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Strategic planning
- Staff discipline
- Team building
- Schedule development
- Priority management
- Coaching and mentoring
- Teamwork
- Goal setting
- Problem-solving abilities
Languages
Spanish
Professional Working
Military
I served 7 years as a sergeant for the United States marine corps
Timeline
Supervisor
Walmart
11.2013 - 03.2025
High School
Lake Region High School
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