Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michael Rodriguez

Miami,FL

Summary

Detail-oriented and highly organized individual with a strong ability to learn new skills quickly and adapt to changing environments. Demonstrates a solid work ethic, consistently giving full effort to achieve high-quality results. Known for being dependable, proactive, and efficient in managing time and responsibilities. Excels in both independent and team settings, with a focus on accuracy, productivity, and continuous improvement. Eager to take on new challenges and committed to personal and professional growth. Brings a positive attitude, strong problem-solving abilities, and a dedication to contributing meaningfully to organizational success.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

LA Fitness
Miami, FL
08.2023 - Current
  • Managed member check-ins and account management using internal database systems.
  • Resolved inquiries through multi-line phone system, ensuring efficient communication.
  • Processed payments for monthly and yearly memberships while maintaining transaction accuracy.
  • Supported management with clerical tasks, including data entry and document filing.
  • Ensured cleanliness of lobby and front desk for a professional first impression.
  • Executed opening and closing procedures of gym, adhering to security protocols.

Assistant

Fathers pool company
Miami, FL
05.2021 - Current
  • Handled scheduling, phone calls, and emails with clients and suppliers efficiently.
  • Resolved customer concerns with professionalism and attention to detail, ensuring high client satisfaction.
  • Processed payments, created invoices, and performed basic accounting for pool services.
  • Managed inventory for pool supplies and assisted in ordering and tracking materials.
  • Created and distributed monthly reports on service performance and supply usage.
  • Maintained service logs and updated maintenance records in company database.

Unpaid Internship/Student Volunteer

KR dental
Miami, Florida
10.2023 - 12.2023
  • Assisted front desk staff with patient check-in, appointment scheduling, and insurance verification
  • Maintained and organized patient records in compliance with HIPAA regulations
  • Prepared exam rooms by sanitizing surfaces and restocking dental supplies
  • Supported dental assistants during routine procedures by passing instruments and ensuring patient comfort
  • Provided patients with post-treatment care instructions and answered basic inquiries
  • Helped manage inventory and submitted supply orders under supervision
  • Observed dental procedures to gain practical insight into oral healthcare practice

Education

Some College (No Degree) - Biological Sciences

Florida International University
Miami, FL

Skills

  • Customer service
  • Financial analysis
  • Data entry
  • Accounting principles
  • Payment processing
  • Scheduling appointments
  • Effective communication
  • Attention to detail
  • Problem solving
  • Front office management
  • Skilled in Microsoft Outlook, Office, Word, and Excel
  • Cash handling
  • Multitasking and organization
  • Problem-solving skills
  • Filing
  • Team collaboration
  • Calendar management
  • Call forwarding
  • Email correspondence
  • Meeting scheduling
  • Document management
  • Oral and writing communication
  • Work prioritization
  • Appointment scheduling
  • Decision-making

Languages

English
Native/ Bilingual
Spanish
Full Professional

Timeline

Unpaid Internship/Student Volunteer

KR dental
10.2023 - 12.2023

Front Desk Receptionist

LA Fitness
08.2023 - Current

Assistant

Fathers pool company
05.2021 - Current

Some College (No Degree) - Biological Sciences

Florida International University