Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Michael Rodriguez

Edinburg

Summary

Dynamic and dedicated professional with extensive experience as a Deputy Sheriff at Hidalgo County Sheriff’s Office, skilled in incident response and community policing. Proven ability to enhance public safety through effective training and de-escalation techniques, while fostering strong community relations and supporting investigations to uphold integrity and ethics in law enforcement.

Professional with comprehensive experience in law enforcement, ready to excel in this role. Skilled in public safety, conflict resolution, and criminal investigations, consistently achieving results through effective teamwork and adaptability. Strong communicator and problem solver with focus on maintaining community trust and ensuring justice. Demonstrated strong communication and conflict resolution skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Deputy Sheriff / Field Training Officer

Hidalgo County Sheriff’s Office
02.2022 - Current
  • Assisted in maintaining public safety through routine patrols and community engagement initiatives.
  • Learned emergency response protocols to effectively handle various incidents and emergencies.
  • Supported investigations by gathering evidence and documenting crime scenes accurately.
  • Collaborated with local agencies to enhance community policing efforts and improve public relations.
  • Participated in training sessions to develop skills in conflict resolution and de-escalation techniques.
  • Assisted in the training of new deputies, sharing knowledge and experiences to help them excel in their roles.
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Provided security at various community events, ensuring a safe environment for attendees.

Texas Works Advisor

Texas Health & Human Services Commission
01.2020 - 12.2020
  • Assessed client needs through detailed interviews, ensuring appropriate program alignment and support.
  • Conducted interviews to determine client eligibility and enrollment in state-help programs such as Supplemental Nutrition Assistance Program (SNAP) and Medicaid.

Team Member / Trainer

Raising Cane’s Chicken Fingers
03.2016 - 11.2017
  • Processed customer transactions efficiently using POS systems.
  • Maintained accurate cash drawer and balanced registers at shift end.
  • Maintained cleanliness and organization of the dining area and workstations.
  • Assisted in training new cashiers on operational procedures and customer interaction skills.
  • Collaborated with kitchen staff to ensure timely order fulfillment during peak hours.

Team Member

Chick-fil-A
03.2013 - 08.2015
  • Processed customer transactions accurately using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Balanced cash register at end of shifts to ensure accurate financial reporting.
  • Implemented upselling techniques, enhancing overall customer satisfaction and sales volume.

Administrative Assistant

Texans for Safe and Drug-Free Youth
06.2012 - 08.2012
  • Assisted in preparing and organizing meeting materials, enhancing productivity during discussions.
  • Implemented office organization strategies that increased workspace efficiency and reduced clutter.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.

Education

Bachelor Of Science - Criminal Justice

The University of Texas Rio Grande Valley
Edinburg, TX
05.2019

Skills

  • De-escalation techniques
  • Integrity and ethics
  • Incident response
  • Emergency response
  • Traffic enforcement
  • Public safety
  • Community policing
  • Patrol operations
  • Arrest procedures
  • Criminal law
  • Microsoft Office Applications

Certification

TCOLE Intermediate Peace Officer

TCOLE School Based Law Enforcement

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Deputy Sheriff / Field Training Officer

Hidalgo County Sheriff’s Office
02.2022 - Current

Texas Works Advisor

Texas Health & Human Services Commission
01.2020 - 12.2020

Team Member / Trainer

Raising Cane’s Chicken Fingers
03.2016 - 11.2017

Team Member

Chick-fil-A
03.2013 - 08.2015

Administrative Assistant

Texans for Safe and Drug-Free Youth
06.2012 - 08.2012

Bachelor Of Science - Criminal Justice

The University of Texas Rio Grande Valley

Similar Profiles

CREATE PROFILE