PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Certification
Timeline

MICHAEL RODRIGUEZ

Stella's
Lubbock,USA
1
Certification
2027
years of professional experience

Dynamic sales and customer service professional with over 9 years of experience, recognized for exceptional conflict resolution skills and a strong ability to adapt in fast-paced environments. Proven track record in effective coordination and task delegation, ensuring seamless operations and outstanding client satisfaction. Committed to continuous learning and applying expertise to drive results and enhance team performance. Eager to contribute skills and dedication to a forward-thinking organization that values growth and innovation.

Work History

Bartender/ Team Lead

Stella's | 2026 - Current
  • Mixed cocktails and beverages by standard recipes and guest preferences.
  • Supported bar setup, stock rotation, and replenishment for smooth service.
  • Handled orders accurately while keeping guest interaction prompt and friendly.
  • Tracked liquor levels and restocked supplies to support uninterrupted operations.
  • Bartended at scheduled weddings and events.

Bartender

4 Months
Sanctuary Bar & Cafe | 10.2025 - 02.2026
  • Ensured delivery of exceptional service standards to enhance customer satisfaction.
  • Maintained cleanliness and organization of workspaces and facilities.
  • Cultivated a loyal customer base through exceptional service and engagement.
  • Managed cash register operations, ensuring accuracy and accountability at the end of each shift.
  • Implemented drink recipes with precision to guarantee consistent quality and flavor.
  • Handle simultaneous tasks ensuring and efficient work rate

Server/ Team Lead

3 Years 10 Months
Hayashi Japanese steakhouse | 01.2023 - 2025
  • Effectively communicate with coworkers
  • Managed tables efficiently, optimizing seating arrangements to enhance guest flow and minimize wait times.
  • Resolved customer complaints promptly, utilizing effective communication skills to maintain positive dining atmosphere.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server/ Bartender/ Team Lead

3 Years 7 Months
Picoso's Mexican kitchen | 06.2019 - 01.2023
  • Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
  • Collaborated with kitchen staff to ensure timely and accurate food orders for guests.
  • Trained and mentored new servers on menu items, service standards, and restaurant procedures.
  • Handled cash transactions accurately, maintaining accountability for daily sales reports and tips distribution.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business through personalized service.
  • Managed multiple tables efficiently, balancing priorities and maintaining high service standards.
  • Oversaw inventory management, ensuring adequate stock levels of supplies while minimizing waste.

Cook

Freddy's Frozen Custard & Steakburgers | 2017 - 2019
  • Prepared and cooked menu items following established recipes and presentation standards.
  • Operated kitchen equipment, ensuring safety and cleanliness throughout food preparation processes.
  • Trained new staff on cooking techniques, safety protocols, and kitchen procedures.
  • Maintained inventory levels by monitoring stock and placing orders for food supplies as needed.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Manager

1 Year 2 Months
Marble Slab | 04.2016 - 06.2017
  • Fulfill customer orders in a timely manner
  • Trained and mentored team members on best practices in food preparation and safety protocols.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

Associate of Science - General Studies

South Plains College

Attended South Plains College

EMT Basic - EMT

Southplains College | Levelland, TX | 05-2026

High School Diploma

Frenship High School | Wolfforth, TX | 01-2020
Graduated from Frenship High School

Skills

Proficient in Microsoft Word
Excel
and PowerPoint
Customer support
Analytical problem solver
Adaptability in dynamic environments
Cash handling
System monitoring
Active Directory management
Effective communicator
Effective decision-making
Team member training
Maintain safe handling and sanitation procedures
General knowledge with tools
Small residential experience in plumbing
electricity
painting and sheetrocking

Certification

  • Microsoft Office Word (ver. 2016)
  • EMT Basic
  • Food handlers certified
  • TABC certified
  • CPR certified
  • Owner and operator of Airbnb

Timeline

Bartender

Sanctuary Bar & Cafe
10.2025 - 02.2026Read More

Server/ Team Lead

Hayashi Japanese steakhouse
01.2023 - 2025Read More

Server/ Bartender/ Team Lead

Picoso's Mexican kitchen
06.2019 - 01.2023Read More

Manager

Marble Slab
04.2016 - 06.2017Read More

Bartender/ Team Lead

Stella's
2026 - CurrentRead More

Cook

Freddy's Frozen Custard & Steakburgers
2017 - 2019Read More

South Plains College

Associate of Science from General Studies
Read More

Southplains College

EMT Basic from EMT
Read More

Frenship High School

High School Diploma
Read More
MICHAEL RODRIGUEZ