Michael Rodriguez Sr
Tracy,CA
Summary
Proactive Institutional Supervisor II with extensive experience overseeing departmental operations and enhancing team productivity. Strong leadership and problem-solving skills with a focus on staff management, training, and employee motivation. Known for improving customer satisfaction and fostering effective communication and conflict resolution. Worked and Supervised Juveniles and young adults in a Detention Facility. Retired after 26 plus years with the Probation department. County/State approved training officer in various training courses in Law enforcement.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Institutional Supervisor II
Alameda County Probation Department
06.1996 - 08.2022
- Oversaw daily operations of the department and Juvenile/Camp facility, Supervised youth while on Probation, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Education
Bachelor of Science - Criminal Justice
California State Hayward
Hayward, CA06.1999
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Certification
CPR and First Aid instructor. NRCT and Tactics certified instructor. Chemical Agent certified instructor and De-escalation instructor. Probation JCO instructor for STC.
Teaching and consulting
Since Sept. 2022, I teach and consult for Alameda County Probation, Marin County Probation and San Francisco Probation with my company Rod's Training and consulting. I teach many course for law enforcement agencies as well as American Red Cross and HSI-Health and Safety Institute.
Timeline
Institutional Supervisor II
Alameda County Probation Department
06.1996 - 08.2022
Bachelor of Science - Criminal Justice
California State Hayward
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