Michael Rogers
Tampa,FL
Summary
Seeking a full time sales position where I can use my experience and maintain perfect customer satisfaction
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Perry's Steakhouse
01.2015 - 01.2016
- Developed rapport with perfect guest satisfaction
- Enjoyed every aspect of job and got molded into one of the best
- Became a very good salesman by establishing myself as very confident and knowledgeable.
Server
Veni Vidi Vici
03.2014 - 12.2014
- Served multiple guests simultaneously with great service in a fine dining, high volume atmosphere
- Expanded wine and food pairing knowledge
- Recommended wine based on customers palette and price range.
Server
Melting Pot
02.2013 - 03.2014
- Provided extremely personal customer service to restaurant guests with average table times exceeding 2.5 hours
- Discussed all menu options, explained how to cook food, and prepared cheese fondue tableside with guests
- Acted as restaurant closer, responsible for checking out other employees and performing closing duties.
Bartender, Server
Capozzis Decatur
05.2011 - 02.2013
- Refined skills in mixing, garnishing and serving drinks in keeping with employer's specifications
- Delivered true hospitality and provided outstanding guest services
- Certified trainer for new employees and served as MOD as needed.
Server, Cook, Expo
Chili's
08.2010 - 05.2011
- Provided prompt service and ensured customer satisfaction as a server
- Responsible for prepping and preparing food, and delegating tasks to employees for opening and closing of the restaurant as a cook
- Ensured food quality and enabled communication between the cooks and servers as an expo.
Sever
Olive Garden
07.2008 - 08.2010
- Provided family oriented, detailed customer service to restaurant guests
- Obtained extensive knowledge of a wide selection of wines and spirits
- Certified trainer for new employees.
Server
Chili's
04.2005 - 09.2008
- Provided prompt service and ensured customer satisfaction as a server
- Responsible for prepping and preparing food, and delegating tasks to employees for opening and closing of the restaurant as a cook
- Ensured food quality and enabled communication between the cooks and servers as an expo.
Education
Associate Of Engineering - Business
Central Georgia Technical College
Macon, GA07.2018
Skills
- High Energy and Stamina
- Food Delivery
- Special Requests and Substitutions
- Memory retention
- Order Accuracy
- Table Setting
- Food Preparation and Safety
- Service prioritization
- Food inspection
- Safe Food Handling
- Conflict and Complaint Resolution
- Decision-Making
- Professional Appearance
- Inventory Management
References
- Leonardo Maurra, General Manager, Veni Vidi Vici, 41 NW 14th St., Atlanta, GA, 1-404-875-6098
- Mauricio Laredo, General Manager, Melting Pot, 754 Peachtree St NE, Atlanta, GA, 1-404-389-0099
- Steven Rowland, Coworker/Friend, Baradona, 710 Peachtree Street, Atlanta, GA, 1-864-706-8216
Affiliations
Highly motivated
Certification
Bachelor's in manag
Additional Information
Bachelor's in business and philosophy
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Perry's Steakhouse
01.2015 - 01.2016
Server
Veni Vidi Vici
03.2014 - 12.2014
Server
Melting Pot
02.2013 - 03.2014
Bartender, Server
Capozzis Decatur
05.2011 - 02.2013
Server, Cook, Expo
Chili's
08.2010 - 05.2011
Sever
Olive Garden
07.2008 - 08.2010
Server
Chili's
04.2005 - 09.2008
Associate Of Engineering - Business
Central Georgia Technical College