Summary
Overview
Work History
Education
Skills
References
Affiliations
Certification
Additional Information
Languages
Work Availability
Timeline
Server

Michael Rogers

Tampa,FL

Summary

Seeking a full time sales position where I can use my experience and maintain perfect customer satisfaction

Overview

11
11
years of professional experience
1
1
Certification

Work History

Server

Perry's Steakhouse
01.2015 - 01.2016
  • Developed rapport with perfect guest satisfaction
  • Enjoyed every aspect of job and got molded into one of the best
  • Became a very good salesman by establishing myself as very confident and knowledgeable.

Server

Veni Vidi Vici
03.2014 - 12.2014
  • Served multiple guests simultaneously with great service in a fine dining, high volume atmosphere
  • Expanded wine and food pairing knowledge
  • Recommended wine based on customers palette and price range.

Server

Melting Pot
02.2013 - 03.2014
  • Provided extremely personal customer service to restaurant guests with average table times exceeding 2.5 hours
  • Discussed all menu options, explained how to cook food, and prepared cheese fondue tableside with guests
  • Acted as restaurant closer, responsible for checking out other employees and performing closing duties.

Bartender, Server

Capozzis Decatur
05.2011 - 02.2013
  • Refined skills in mixing, garnishing and serving drinks in keeping with employer's specifications
  • Delivered true hospitality and provided outstanding guest services
  • Certified trainer for new employees and served as MOD as needed.

Server, Cook, Expo

Chili's
08.2010 - 05.2011
  • Provided prompt service and ensured customer satisfaction as a server
  • Responsible for prepping and preparing food, and delegating tasks to employees for opening and closing of the restaurant as a cook
  • Ensured food quality and enabled communication between the cooks and servers as an expo.

Sever

Olive Garden
07.2008 - 08.2010
  • Provided family oriented, detailed customer service to restaurant guests
  • Obtained extensive knowledge of a wide selection of wines and spirits
  • Certified trainer for new employees.

Server

Chili's
04.2005 - 09.2008
  • Provided prompt service and ensured customer satisfaction as a server
  • Responsible for prepping and preparing food, and delegating tasks to employees for opening and closing of the restaurant as a cook
  • Ensured food quality and enabled communication between the cooks and servers as an expo.

Education

Associate Of Engineering - Business

Central Georgia Technical College
Macon, GA
07.2018

Skills

  • High Energy and Stamina
  • Food Delivery
  • Special Requests and Substitutions
  • Memory retention
  • Order Accuracy
  • Table Setting
  • Food Preparation and Safety
  • Service prioritization
  • Food inspection
  • Safe Food Handling
  • Conflict and Complaint Resolution
  • Decision-Making
  • Professional Appearance
  • Inventory Management

References

  • Leonardo Maurra, General Manager, Veni Vidi Vici, 41 NW 14th St., Atlanta, GA, 1-404-875-6098
  • Mauricio Laredo, General Manager, Melting Pot, 754 Peachtree St NE, Atlanta, GA, 1-404-389-0099
  • Steven Rowland, Coworker/Friend, Baradona, 710 Peachtree Street, Atlanta, GA, 1-864-706-8216

Affiliations

Highly motivated

Certification

Bachelor's in manag

Additional Information

Bachelor's in business and philosophy

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Server

Perry's Steakhouse
01.2015 - 01.2016

Server

Veni Vidi Vici
03.2014 - 12.2014

Server

Melting Pot
02.2013 - 03.2014

Bartender, Server

Capozzis Decatur
05.2011 - 02.2013

Server, Cook, Expo

Chili's
08.2010 - 05.2011

Sever

Olive Garden
07.2008 - 08.2010

Server

Chili's
04.2005 - 09.2008

Associate Of Engineering - Business

Central Georgia Technical College

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Michael Rogers