Motorcycles
MICHAEL ROGERS
Summary
Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Overview
38
38
years of professional experience
Work History
General Supervisor of Operations /Senior Project Manager
MDR Consulting Services for Evelich II
Wallington, NJ / Oakland NJ
01.2018 - 04.2025
- Managed staff scheduling to ensure optimal coverage during peak hours while minimizing labor costs.
- Implemented quality control measures, ensuring consistent product delivery and meeting customer expectations.
- Led process improvement initiatives by identifying areas of inefficiency and implementing targeted solutions.
- Improved customer satisfaction ratings with proactive communication and timely resolution of issues.
- Reduced operational expenses by monitoring budgets, optimizing resource allocation, and eliminating waste.
- Maintained a safe working environment by enforcing strict compliance with safety regulations and conducting regular inspections.
- Cultivated a positive work culture that encouraged teamwork, open communication, and continuous learning among employees.
- Oversaw multiple projects simultaneously while adhering to strict timelines achieving project completion on time or ahead of schedule.
- Optimized inventory management systems to reduce stock discrepancies, eliminate overstocking situations, and maintain adequate supplies levels at all times.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Interceded between employees during arguments and diffused tense situations.
- Maintained schedules to meet key milestones at every project phase.
Owner
Premier Energy Management Inc.
Ramsey, NJ
12.1999 - 12.2018
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Generated revenues yearly and effectively capitalized on industry growth.
- Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Owner
Warwick School Of Music
Pine Island, NY
02.2007 - 12.2015
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established foundational processes for business operations.
- Vocal teacher for all ages and experience levels.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Generated revenues yearly and effectively capitalized on industry growth.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Foreman /Site Supervisor
KDI Inc.
North Bergen, NJ
03.1991 - 11.1999
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
- Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.
- Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
- Improved client satisfaction with meticulous oversight of project requirements and quality standards.
- Achieved deadlines consistently, planning resources effectively and adjusting priorities as needed.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Inspected equipment and tools used for safe operation.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Trained new team members on site policies and procedures.
- Worked with personnel and managers to meet strict timelines.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Apprentice Construction
KDI Inc.
North Bergen, NJ
06.1987 - 02.1991
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
- Prepared worksite by setting up required tools and supplies.
- Completed assigned tasks efficiently and accurately, contributing to overall project success.
- Loaded and carried materials to facilitate transport at construction sites.
- Assisted with post-construction cleanup and maintenance.
- Contributed to customer satisfaction by providing timely and courteous service during on-site assignments.
Education
Some College (No Degree) - Political Science
William Paterson University of New Jersey
Wayne, NJHigh School Diploma -
Kearny High School
Kearny, NJ06-1986
Skills
- Operations management
- Customer relations
- Operational planning
- Task delegation
- Safety oversight
- Scheduling coordination
- Quality assurance
- Project management
- Workflow optimization
- Customer service
- Time management
- Multitasking and organization
- Reliability
- Self motivation
- Conflict resolution
- Professionalism
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Career advancementWork-life balanceHealthcare benefitsPaid time offInterests
Surfing
Singing
Timeline
General Supervisor of Operations /Senior Project Manager
MDR Consulting Services for Evelich II
01.2018 - 04.2025
Owner
Warwick School Of Music
02.2007 - 12.2015
Owner
Premier Energy Management Inc.
12.1999 - 12.2018
Foreman /Site Supervisor
KDI Inc.
03.1991 - 11.1999
Apprentice Construction
KDI Inc.
06.1987 - 02.1991
Some College (No Degree) - Political Science
William Paterson University of New Jersey
High School Diploma -
Kearny High School