Michael Roop
Ann Arbor,MI
Summary
Proactive and goal-oriented restaurant professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
2
2
Certification
Work History
Machine Operator
Ann Arbor T-shirt Company
09.2025 - Current
- Entered data accurately into spreadsheets.
- Monitored Bagging machine during operation to detect malfunctions and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Complied with company and OSHA safety rules and regulations.
- Oversee Outgoing shipments.
Assistant Restaurant Manager, Bartender, Server
Roots Handmade Pizza , Homestead on the Roof-Fifty50 Restaurant Group
07.2023 - 10.2024
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Carefully interviewed, selected, trained, and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Manage day day to day operations.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
Bartender
The Sixth Cocktail Bar
07.2023 - 05.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Created Unique Cocktails for guests based on their tastes and preferences.
Server, Bartender
Roots Handmade Pizza
09.2022 - 07.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
Server, Expo, Line Cook
Fiya Restaurant
09.2021 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Garnished dishes.
- Sending dishes to correct tables.
- Maintained a clean work station.
- Inspected dishes and utensils for cleanliness.
- Cooked dishes according to standards.
Line Cook, Server
Red Brick Kitchen & Bar
10.2017 - 09.2019
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
High School Diploma -
Dexter High School
Dexter, MICulinary Arts - Culinary Arts
SWWC
Saline05.2016
Skills
- Bartending
- Team collaboration
- High volume casual and fine dining
- Point of sale (POS) system operations
- Cash handling and payment processing
- Attention to detail
- Guest service
- Adaptability and flexibility
- Knowledge of spirits
Certification
- BASSET Alcohol Safety Certification, CERTUS - 12-20-2024 through 12-20-2027
- Food Handlers Safety, StateFoodSafety - 12-22-2024 through 12-22-2027
Languages
English
Native or Bilingual
Chinese (Mandarin)
Elementary
Spanish
Limited Working
Indonesian
Elementary
Timeline
Machine Operator
Ann Arbor T-shirt Company
09.2025 - Current
Bartender
The Sixth Cocktail Bar
07.2023 - 05.2024
Assistant Restaurant Manager, Bartender, Server
Roots Handmade Pizza , Homestead on the Roof-Fifty50 Restaurant Group
07.2023 - 10.2024
Server, Bartender
Roots Handmade Pizza
09.2022 - 07.2023
Server, Expo, Line Cook
Fiya Restaurant
09.2021 - 09.2022
Line Cook, Server
Red Brick Kitchen & Bar
10.2017 - 09.2019
High School Diploma -
Dexter High School
Culinary Arts - Culinary Arts
SWWC