Michael Roos
Waterloo,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Pursues opportunities to learn new skills. Enthusiastic about beginning a career in 911 dispatch.
Overview
3
3
years of professional experience
1
1
Certification
Work History
School Bus Driver
Illinois Central School Bus
09.2023 - Current
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Manager
Mike's Italian Beef
07.2021 - 08.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
Sedara Sweets & Ice Cream Food Truck
08.2020 - 08.2021
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Education
Associate of Arts - Restaurant And Culinary Management
L'Ecole Culinaire
Saint Louis, MO05.2015
Skills
- Information Gathering
- Situational Awareness
- Conflict Resolution
- Empathy and Compassion
- Stress Management
- Problem Solving
- Critical Thinking
- Memory Retention
Certification
CDL Class B
References
References available upon request.
Timeline
School Bus Driver
Illinois Central School Bus
09.2023 - Current
Manager
Mike's Italian Beef
07.2021 - 08.2023
Manager
Sedara Sweets & Ice Cream Food Truck
08.2020 - 08.2021
Associate of Arts - Restaurant And Culinary Management
L'Ecole Culinaire
CDL Class B
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