Michael Rosado
New York,NY
Summary
Secure a responsible career opportunity to fully utilize my training and development skills while making significant contribution to the success of the company
Overview
15
15
years of professional experience
Work History
Store Manager
Starbucks
03.2024 - Current
- Inventory management, Ordering Daily supplies while looking to control waste and cost
- Handled all staffing needs, making sure to keep staffing leveled with business needs as well as interviewing and onboarding new hires.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
HOURLY MANAGER
AMC THEATRES
12.2016 - 02.2024
- Oversaw staff budget in 2021 managing to save over $5,000 while still outperforming expected customer satisfaction scores by 12 points.
- Ordered inventory weekly.
- Managed profits and loss with weekly hard counts keeping an eye on food waste and underselling products.
- In 2019 was in charge of internal business audit which we were able to get a score of 100.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
Assistant Property Manager
WEST REALTY GROUP
07.2010 - 12.2016
- Oversaw the daily running of office operations while providing outstanding customer service to tenets
- Oversaw the daily maintenance of the properties under my purview. Including garbage pickup, cleaning of buildings, and general repair
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Escalated major issues to property manager for immediate remediation.
Education
High School Diploma -
ST. MARKS SCHOOL
Southborough, MA06.2007
Skills
- Human Resources
- Inventory Management
- Customer Service
- Event Management
- Recruiting
- Administrative Experience
- Conflict Management
- Profit & Loss
- Payroll
- Microsoft Excel
- Microsoft Office
- Budgeting
- Personnel development
- Store operations oversight
Timeline
Store Manager
Starbucks
03.2024 - Current
HOURLY MANAGER
AMC THEATRES
12.2016 - 02.2024
Assistant Property Manager
WEST REALTY GROUP
07.2010 - 12.2016
High School Diploma -
ST. MARKS SCHOOL
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