Summary
Overview
Work History
Education
Timeline
Generic

Michael Rosette

Silt Colorado,CO

Summary

Seasoned Owner/Operator with 10 years of expertise in Fiber Optics. Highly knowledgeable about the Telecommunication market, competitors and clientele with strong background in negotiating deals and generating up to $250,000 annually. Personable leader with strengths in guiding employees to elevate productivity and attracting loyal customers to increase profits.

Overview

10
10
years of professional experience

Work History

Owner/Operator

Rocky Mountain Fiber Optics
Silt, CO
01.2014 - Current
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Collaborated with dispatch and supervisors to map out routes and schedules.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Read and interpreted maps to determine vehicle routes.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Retained valid proof of insurance and registration in vehicles.
  • Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
  • Developed business plan and budget to maximize profitability.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Oversaw hiring process for new employees, from recruiting to onboarding training.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Negotiated contracts with clients for products or services rendered by the company.
  • Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
  • Identified potential risks associated with operations in order to minimize liabilities.
  • Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
  • Developed strategic partnerships with other businesses in order to expand reach into new markets.
  • Established pricing models that balanced competitiveness with profitability goals.
  • Provided leadership support for team members through coaching and mentorship programs.

Education

Associate of Applied Science -

Community College of Aurora
Aurora, CO
08.1991

Timeline

Owner/Operator

Rocky Mountain Fiber Optics
01.2014 - Current

Associate of Applied Science -

Community College of Aurora

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Michael Rosette