Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Ross

Placerville,California

Summary

I am a focused and hard working individual determined to learn and grow. With 3+ years of experience in customer service, satisfaction, and conflict resolution I am prepared for this career. I will apply my skills to fulfill the requirements of all sales opportunities, while learning everything this position has to offer.

Overview

4
4
years of professional experience

Work History

Heavy Equipment Operator

J&R Logging Inc
Fair Play, CA
04.2022 - Current
  • Performed routine inspections on all heavy machinery prior to use.
  • Performed minor service on equipment and referred complicated mechanical issues to appropriate personnel.
  • Adapted to new equipment and related attachments while maintaining knowledge of items used daily.

Security Officer/Flex Officer

Securitas Security Services USA
Sacramento, CA
08.2020 - 04.2023
  • Maintained calm composure during emergencies while communicating with emergency response services.
  • Greeted staff, guests, and vendors upon arrival at the facility.
  • Prepared detailed reports regarding daily activities, unusual occurrences, and maintenance issues.
  • Sent to numerous different sites to fill in, adapting to the individual requirements of each.

Cashier/Stock Clerk

Safeway Inc.
Placerville, CA
07.2020 - 08.2020
  • Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
  • Monitored customer order process and addressed customer issues.
  • Performed all check out procedures quickly and accurately.

Store Associate

Constantly Growing
Diamond Springs, CA
04.2020 - 07.2020
  • Described merchandise and explained use, operation and care.
  • Utilized computer systems for order entry, daily sales, and other related tasks.
  • Greeted and assisted customers, and responded to customer inquiries and complaints

Education

High School Diploma -

Charter College And Career Prep
Placerville, CA
05-2020

Skills

  • Learns and Adapts Quickly
  • Teamwork and Collaboration
  • Time Management
  • Verbal/Written Communication

Timeline

Heavy Equipment Operator

J&R Logging Inc
04.2022 - Current

Security Officer/Flex Officer

Securitas Security Services USA
08.2020 - 04.2023

Cashier/Stock Clerk

Safeway Inc.
07.2020 - 08.2020

Store Associate

Constantly Growing
04.2020 - 07.2020

High School Diploma -

Charter College And Career Prep

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Michael Ross