Michael Rossi

• Developed sales pipeline and built my entire book of business by cold-calling, canvassing and obtaining referrals.
• Listened to customer needs to identify and recommend best products and services.
• Prepared sales presentations or proposals to explain product specifications or applications.
• Regularly meet with clients to discuss performance from analytical perspective and ensure we are on the same page, identify cross-selling opportunities for well performing campaigns or creative solutions to underperforming campaigns.

• Handle client accounts through entire lifecycle, executing contracts, providing customer service and advising on methods for maximizing return from services provided.
• Hired talented, trainable team members and drove new business strategies to grow revenues.

Budget Dumpster is a national marketing and technology company that sells 3rd party waste management solutions. One of the Inc. 5000 fastest growing companies in the U.S. for the past 8 years in a row.

• As an Enterprise AE I primarily worked with companies projected to net at least 5 million+ dollars in revenue locally, regionally and nationally, with primary objective of winning all waste removal spend by providing industry leading customer service.
• Utilized SalesForce CRM where I would keep detailed notes, schedule reminders and emails, and update customer lead status in detail so I knew where in the sales process I was with each new lead.
• Boosted profit opportunities, generating new accounts and successfully managing existing customer base for our enterprise team.
• I consistently converted leads at a 40% conversion rate month over month.
• Negotiated pricing with vendors and potential or existing clients to win larger jobs.
• Facilitated smooth service delivery and follow up after sales to offer additional support and capitalize on cross-selling opportunities.
• Work with account managers to ensure the customers in my book are retained and being taken care of, as well as doing consistent business based on projections and past numbers.

• Managed enterprise level accounts as a single point of contact for companies that are projected to spend over $500,000 in dumpster rentals.
• As a third party vendor with no contractual agreement I consistantly had to prove my value add to my customers when selling at a 30% minimum profit margin. Always available by phone,email, text to set up new jobs as well as putting out any fires my customers or vendors had, without damaging vendor relationships.
• Retained over 90% of active accounts year over year. My largest customers considered me a crucial part of their business and a partner, not just a vendor.
• Continuously developed book of business to find new opportunities with current customers as well as establishing new ones.
• Communication and being available for both customers and vendors was key to being successful both in sales goals and staying clear of avoidable issues.

• Entry level - Answered the phone with the goal of selling every call during that call if possible, brokering roll-off dumpster rentals nationally, taking upwards of 100-150 calls a day.
• Had a top 5 conversion rate (out of 40+ reps) for new customers from September 2018 until I moved to a new position in Feb 2019.

• Work with strategists to identify potential savings on bank contracts that will be expiring in the near future.
• Analyze spend data for executives cost centers and presented it clearly in PowerPoint decks for those executives to view.
• Work with multiple lines of business throughout the bank to identify their needs and wants, as well as helping to create save opportunities.
• Directly negotiate with vendors.

• Managed projects and served as primary liaison between the business and multiple internal developers and IT groups to clarify goals and meet quality standards and deadlines.

• Managed the construction services team and planned out jobs, estimated jobs, gave my team daily tasks and goals, weekly plans. Met with the owner weekly to discuss current and future projects.
• Participated in projects and work orders as a laborer.

• Developed and tested a new online registration system with a cross-cultural team and worked with Adobe products such as photoshop and illustrator.

• Consulted on new website host and helped design website, test website and conducted analytics.