Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Michael Ross Jr

Cook
Denver,NC

Summary

Dynamic kitchen leader with a proven track record at Habit Burger Grill, excelling in team management and customer service. Enhanced operational efficiency through practical staff training and streamlined workflows, resulting in improved service quality. Committed to maintaining high safety standards and fostering a collaborative team environment.

Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

Kitchen Team Leader

Habit Burger Grill
02.2024 - Current
  • Maintained cleanliness and organization of kitchen areas to ensure compliance with safety standards.
  • Assisted in food preparation and cooking processes to support team efficiency.
  • Learned proper handling techniques for kitchen tools and equipment to enhance safety practices.
  • Collaborated with team members to streamline workflow during peak service hours, reducing ticket times by 15%.
  • Led a team of cooks, ensuring consistently high-quality food preparation and presentation.
  • Supported training initiatives for new kitchen staff on operational procedures and best practices.
  • Participated in inventory management by tracking supplies and reporting shortages promptly.

Shift Leader

Zaxbys
06.2020 - 02.2024
  • Trained and mentored team members, enhancing service quality and operational efficiency.
  • Implemented process improvements that streamlined workflow and reduced wait times for customers.
  • Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
  • Enforced compliance with health regulations, maintaining a clean and safe environment for patrons and staff.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.

Education

Associate of Arts - Business

Gaston College
Dallas, NC
05-2026

Skills

  • Team management
  • Customer service
  • Problem-solving
  • Attention to detail
  • Multitasking and organization
  • Cleaning and sanitation
  • Verbal and written communication
  • Team collaboration and leadership
  • Safe food handling
  • Staff training and development
  • Leadership development

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Team Sports
  • I like working with my hands and fixing things
  • Video Gaming
  • Playing Sports

Timeline

Kitchen Team Leader

Habit Burger Grill
02.2024 - Current

Shift Leader

Zaxbys
06.2020 - 02.2024

Associate of Arts - Business

Gaston College

Similar Profiles

CREATE PROFILE