Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
AssistantManager

Michael Rossmiller

San Diego,CA

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

30
30
years of professional experience
8
8
Certification

Work History

Owner

Miller Mechanical
01.2011 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.

Engineer/Wildland Firefighter

Julian Cuyamaca Fire Protection District
01.2002 - 09.2012
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
  • Operated pumping engine to direct water pressure in hose and nozzle for most efficient operation.
  • Established water supplies, connected hoses and directed water onto fires.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Completed training to stay in peak physical fitness and handle challenging tasks.
  • Evaluated areas after containing fires to identify and suppress hot spots.
  • Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
  • Maintained close contact with dispatch to receive and share information about current fires, equipment movements, and incoming personnel.
  • Operated hoses, pumps, ladders and other firefighting equipment.

Sales Manager/ Service Manager

ASI Heating And Air Conditioning
04.2009 - 01.2011
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.

Fire Chief

FirePro USA
03.2008 - 10.2009
  • Supervised firehouse operations, maintaining inventory and liaising with vendors to secure necessary supplies.
  • Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
  • Optimized fire services management with introduction of new systems, policies, procedures and tools.
  • Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
  • Inspected apparatus, equipment, grounds, and stations for proper order and condition.
  • Implemented comprehensive training operations, inspections and performance evaluations.
  • Evaluated team performance and implemented strategies to close gaps in skills or knowledge.
  • Prepared and adjusted schedules to cover demand.
  • Inspected buildings to determine fire risk and advise owners on prevention methods.
  • Oversaw scene operations and assigned firefighters to strategic locations.

Education

Business Management/Business Logistics

Grossmont College
El Cajon, CA

High School Diploma -

Julian High School
Julian, CA
06.1995

Skills

  • Labor Relations
  • Administrative Oversight
  • Business Management
  • Regulatory Compliance
  • Contract Management
  • Talent Development
  • Business Planning
  • Project Estimating
  • Consulting
  • Customer Relations

Certification

Engineer, JCFPD

FF1and FF2 Certifications

S-190 Wildland Fire Behavior

L-180 Human Factors, Wildland

S-110 Wildland Fire Basic

IS-100 FEMA Incident Command

IS-700 FEMA NIMS

S-231 Engine Boss (Online)

S-219 Firing Operations (Online)

S-130 FireFighter Training

EMT 2003-2006


N.A.T.E. Certified


Built my own homes 2003,2012


Experienced in all construction trades


General Manager

Finest City Heating and Air

2000-2008


Store Manager

Zany Brainy

1998-2000


Receiving Manager

MACYS

1996-1998




Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I find that the harder I work, the more luck I seem to have.
Thomas Jefferson

Timeline

Owner

Miller Mechanical
01.2011 - Current

Sales Manager/ Service Manager

ASI Heating And Air Conditioning
04.2009 - 01.2011

Fire Chief

FirePro USA
03.2008 - 10.2009

Engineer/Wildland Firefighter

Julian Cuyamaca Fire Protection District
01.2002 - 09.2012

Business Management/Business Logistics

Grossmont College

High School Diploma -

Julian High School

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Michael Rossmiller