Michael Roundtree

• Trained in how to stock and organize a stock room when unloading new shipment
• Trained and mentored new team members, fostering a collaborative work environment.
• Implemented inventory management techniques to optimize stock levels and reduce shrinkage.
• Assisted in developing promotional strategies to enhance customer engagement and sales performance.
• Supervised daily operations, ensuring compliance with company policies and procedures.
• Analyzed sales data to identify trends and inform decision-making for product placements.
• Resolved customer inquiries and issues, enhancing overall satisfaction and loyalty.
• Collaborated with management on operational improvements, driving efficiency across store processes.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Increased sales through effective merchandising strategies and targeted promotions.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.

• Managed cash register operations, ensuring accurate transactions and efficient customer service.
• Stocked shelves and organized displays to enhance product visibility and accessibility.
• Monitored inventory levels, performing regular checks to identify restocking needs.
• Unloading truck and stocking back room

-register

-unloading truck