Knowledgeable Manager with over 24 years of experience bringing team leadership, analytics, and problem-solving support to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience with natural relationship-building and leadership talents.
Overview
26
26
years of professional experience
Work History
AVP of Mortgage Operations
Sunmark Credit Union
03.2021 - Current
Manages All Secondary Market activities, including investor relationships, pricing and rates, product innovation, reviews and confirms all rate locks, extensions, revisions, and renegotiations
Acts as the primary liaison between Sunmark and all correspondent investors, Fannie Mae and Freddie Mac, and Optimal Blue Secondary Services
Hedge oversight
Manages underwriters for mortgage and home equity
Manages Mortgage Closing, Funding, Settlement, Post-close and Delivery
Manages construction department, including builder and project review, and construction draw administration
Leads the Secondary Market Committee for the credit union
Founding member of the Sunmark Employee Recognition Committee
Provides leadership and coaching, and administers regular employee performance reviews
Works closely with the Quality Control Department to ensure compliance with Fannie Mae, FHLB, HUD, DFS and NCUA regulations in the most efficient manner
Assists in managing the mortgage budget
Maintains strong interpersonal relationships.
Manager of Mortgage Servicing and Secondary Market
CCFCU Funding, LLC d.b.a. Homeowners Advantage (via acquisition of MorPAC by CAP COM Federal Credit Union)
09.2010 - 03.2021
Leading an enthusiastic team of service-oriented mortgage servicers
Managing a servicing portfolio of > 11,500 loans for > $1,800,000,000
Oversaw the delivery and sale of over $370,000,000 of loans sold to the Secondary Mortgage Market
Maintenance and implementation of all servicing related compliance regulations (CFPB and NYS DFS)
Managing all Investor Reporting responsibilities for Fannie Mae, Freddie Mac, as well as several partner credit union investors
Hiring, training, motivation, and career development of all servicing and secondary market staff
Coordination and management of all origination and loan sale activities with third party hedge firm
Responsible for execution and oversight of all secondary market pricing strategies and procedures, including hedging, daily pricing, loan sales, rate lock commitments, settlements, and extension and renegotiation requests
Responsible for all regulatory reporting to NMLS, NYS DFS, and MBFRF
Reporting and analysis of all mortgage loan production to senior management
Product and pricing development / maintenance
Member of CAP COM's loan and deposit growth committee (analysis and recommendations for the entire organizations product lines)
November 2019 Leadership Award recipient.
Secondary Market Analyst
CCFCU Funding, LLC d.b.a. Homeowners Advantage (via acquisition of MorPAC by CAP COM Federal Credit Union)
08.2010 - 07.2018
Responsible for all aspects of Secondary Market activities including, but not limited to: Primary contact for all hedging activities
Production and distribution of daily rate sheets to internal loan officers and to external network of credit union partners
Analyze current mortgage backed securities market conditions and set or reprice rates accordingly
Manage active pipeline to ensure secondary market standards are maintained, and loans are closed prior to rate lock expiration dates
Take out commitments with investors for sale of closed mortgage loans
Oversee the timely delivery of closed loans to investors for purchase
Review of all investor purchase advices to ensure accuracy in final purchase price
Review of daily hedge reports to ensure the company's financial position is protected in accordance with strategic hedging policy
Make recommendations as needed to pricing strategy and product enhancements
Confirmation of all rate lock, extension, and re-lock requests
Review and keep updated on all secondary market and investor guidelines to ensure compliance and lender policies are adhered to
All Investor reporting, including monthly, quarterly, and year end MBFRF, NMLS, VOSR, and VOOR reports; Fannie Mae and Freddie Mac monthly remittance, default, and payoff reporting; Internal rate lock, closed loans, and secondary market gain reporting
Monthly budget analysis and forecasting
New product development and existing product maintenance as needed
Assist in training of Mortgage Loan Officers in new products as needed
Assist with mortgage servicing as needed
Responsible for annual investor recertifications, and new investor applications
July-September 2014- principal participant in LOS conversion from Calyx Point to ML Lending QB.
Asst. V.P., Sales/Business Development Manager
MorPAC, Inc. d.b.a. Advantage Mortgage Services
09.2005 - 08.2010
Recruiting, training, and management of retail mortgage loan originators
Ensuring company sales goals are met
Implemented training and reference program for all loan originators
Seek out and implement wholesale lending products company wide
Assist with pricing and placement of originated mortgage loans
Development of marketing and advertising materials
Maintaining corporate website
Point of contact for solicitation and training of partner credit unions and referral sources
Assist in organization of and conducting of semi-annual home buying seminars for members of partner credit unions
Point of contact for outside vendors including wholesale lending reps, appraisers, and closing attorneys.
Sales/Business Development Manager
Albany Mortgage Group, Inc.
09.2000 - 09.2005
Primary responsibilities included those listed above, in addition to: Opened, staffed, and maintained production of satellite origination offices throughout region
Managed pipeline and work flow company-wide
Assisted sales staff with setting and achieving of production goals
Implemented training course for new recruits
Assisted with all inter-office Information-Technology systems
Review of all appraisals and title reports.
Member Services Representative
Community Resource Federal Credit Union
01.2000 - 09.2000
Handled lending transactions from application to funding for home equity and consumer loan products
Primary point of contact for all mortgage related commerce
Worked directly with mortgage companies (primarily CUC or MorPAC) to assist members in obtaining home loans
Assisted in opening and maintaining of member accounts.
Loan Officer
National Finance Corporation
02.1998 - 12.1998
Telephone solicitation of prospective mortgage loan clients utilizing county clerk lead sheets
Telephone originations of qualified mortgage loan customers.
Education
Maria College
01.1993
C.A. Bouton High School
01.1992
Skills
Operational Leadership
Strategic Planning
Procedure Implementation
Performance Improvement
Operations Oversight
Policy Development
Business Planning
Staff Management
Operational Management
Report Preparation
Administrative Support
References
Provided Upon Request
References
References available upon request.
Timeline
AVP of Mortgage Operations
Sunmark Credit Union
03.2021 - Current
Manager of Mortgage Servicing and Secondary Market
CCFCU Funding, LLC d.b.a. Homeowners Advantage (via acquisition of MorPAC by CAP COM Federal Credit Union)
09.2010 - 03.2021
Secondary Market Analyst
CCFCU Funding, LLC d.b.a. Homeowners Advantage (via acquisition of MorPAC by CAP COM Federal Credit Union)