Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Michael Roush

Tooele,UT

Summary

Cooperative forklift operator with several years of experience lifting and carrying heavy loads using warehouse equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment. Talented problem-solver with strong ethics, integrity and relationship-building abilities. Talented professional with several years in warehouse environments successful at working quickly in fast-paced, demanding settings. Efficient team player and problem-solver. Possessing top communication and conflict resolution skills. Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs. Driven professional successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles. Determined Manual Laborer with many years of experience helping clean and beautify yards and houses. Diligent employee focused on following supervisor requests and getting work done quickly. Safety-oriented worker following strict guidelines for workplace health. Hardworking Package Handler comfortable moving heavy loads manually or with forklifts and overhead cranes. Punctual, reliable and dedicated to teamwork. Great maintenance and repair skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Forklift Operator

purple llc
Grantsville, Utah
07.2022 - 08.2024
  • Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
  • Operated powered industrial trucks in accordance with OSHA regulations.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Checked expiration dates on products prior to stocking shelves or shipping out orders.
  • Loaded pallets onto trailers for shipment.
  • Reported any damages or malfunctions of equipment immediately to supervisor and manager.
  • Kept record of daily activities such as number of items moved or handled throughout the day.
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Inspected lifts before use to prevent damage to goods.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Packaged, labeled and tagged goods before transfer.

Sales Advisor

Toms Automotive Service
Long Beach, CA
02.2021 - 12.2022
  • Gathered customer feedback to improve sales strategies.
  • Resolved customer complaints in a timely manner with empathy and understanding.
  • Provided customers with information on products and services available.
  • Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
  • Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
  • Ensured safety protocols were followed while working on vehicles.
  • Maintained accurate records of work performed in accordance with company standards.
  • Consulted with customers regarding service options available based upon their needs.
  • Provided estimates for labor costs associated with repair projects prior to commencement of work.

Parts Manager

Crash Champions
Long Beach, CA
02.2016 - 02.2021
  • Conducted monthly audits of inventory control systems.
  • Assisted in developing a system for tracking special orders.
  • Monitored stock levels regularly to avoid backorders or shortages.
  • Ensured accuracy in order processing and invoicing procedures.
  • Inspected returned parts for damage before restocking shelves.
  • Analyzed pricing trends to optimize cost savings.
  • Prepared documents for ordering parts, supplies, and equipment.
  • Resolved customer inquiries related to part availability or quality issues.
  • Organized and monitored inventory levels of parts, tools, and supplies.
  • Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.

Product Manager

Crash Champions
Long Beach, CA
02.2016 - 02.2021
  • Identified defective parts or components and removed them from production line.
  • Loaded and unloaded delivery trucks with pallet jacks and hand carts.
  • Performed minor repairs on machinery as needed.
  • Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
  • Verified accuracy of finished products against work orders or blueprints.
  • Monitored production line operations to ensure efficiency and accuracy.
  • Operated forklift to move materials and finished products within warehouse.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Followed safety protocols while operating machines and equipment.
  • Used hand trucks and forklifts to unload, load and transport items.
  • Looked through work orders to determine type and quantity of materials needed for each production batch.

Education

Tooele High School
Tooele, UT
05-2014

Skills

  • Palletizing
  • Product Inspection
  • Material Handling
  • OSHA Compliance
  • Shipment Processing
  • Production Scheduling
  • Forklift Operation
  • Order Picking
  • Equipment operations
  • General laborer
  • OSHA Workplace Safety
  • Team Player
  • Staging and sorting
  • Heavy equipment operations
  • Warehouse Operations
  • Loading and unloading
  • Dock Operations
  • Inspecting vehicles
  • Estimating Work
  • System repairs
  • Customer Service
  • Ticket writing
  • Vehicle Inspection
  • Tire mounting and balancing
  • Changing Oil
  • Calibration understanding
  • Writing work tickets
  • Brake Systems
  • Brake systems knowledge
  • Problem-Solving
  • Forklift Operations
  • Heavy Lifting
  • Material Loading and Unloading
  • Attention to Detail
  • Barcode scanning
  • Warehouse Safety
  • Microsoft Outlook
  • Microsoft Excel
  • Able to lift and carry 80 lbs
  • Pallet Jacks
  • Up-selling
  • Order Fulfillment
  • Tree pruning
  • Lawn Care
  • Planting
  • Using hand tools
  • Spanish Fluency
  • English Fluency
  • Strong Work Ethic
  • Physically Fit
  • Sod Laying
  • Weather Tolerance

Languages

English
Professional
Spanish
Professional

Certification

  • forklift certified
  • heavy equipment

Timeline

Forklift Operator

purple llc
07.2022 - 08.2024

Sales Advisor

Toms Automotive Service
02.2021 - 12.2022

Parts Manager

Crash Champions
02.2016 - 02.2021

Product Manager

Crash Champions
02.2016 - 02.2021

Tooele High School
Michael Roush