Michael Rowan
Chicago,IL
Summary
To earn a position in a well-known and respected hospitality group
Professional banking specialist equipped to excel in supervisory roles. Demonstrates strong leadership, effective communication, and exceptional problem-solving skills. Skilled in managing transactions, customer service, and ensuring accuracy in financial operations. Known for fostering team collaboration and consistently delivering results in dynamic environments.
Overview
33
33
years of professional experience
Work History
Assistant Teller Supervisor
Municipal Bank
07.2012 - 01.2025
- Maintained confidentiality of sensitive customer information, adhering to strict data privacy regulations and company guidelines.
- Balanced Teller Drawer On Daily Basis
- Balanced Bank Vault Twice Weekly
- Balanced Bank ATM Machine
- Opened and Closed Customer Accounts
- Assisted With Customer Questions
Teller Supervisor II
Citizens Financial Bank
05.2004 - 10.2012
- Oversaw staff training initiatives, ensuring all tellers were knowledgeable about products, services, and operational procedures.
- Counted cash drawers and made bank deposits.
- Ran And Balanced Own Daily Cash Drawer
- Balanced Bank Vault & Ordered Branch Vault Cash
- Assisted With Customer Questions
- Opened & Closed Bank Branch
Teller Sup III
BankOne
02.2002 - 06.2004
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Balanced Branch Vault Daily & Ordered Branch Cash Bi Weekly
- Balanced Branch ATM Machine
Co-Head Teller
Bank Of Palatine
08.1994 - 01.2002
- Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
- Oversaw currency shipments and deposits while adhering to strict safety guidelines.
- Replenished ATM funds in empty canisters prior to validation process.
- Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
- Balanced Teller Drawers on Monthly Basis For Audits
Teller Supervisor
First Bank & Trust Co of Illinois
07.1992 - 08.1994
- Managed teller schedules, ensuring adequate staffing levels during peak business hours.
- Oversaw staff training initiatives, ensuring all tellers were knowledgeable about products, services, and operational procedures.
- Counted cash drawers and made bank deposits.
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
Education
High School Diploma -
Steinmetz High School
Chicago, IL06-1990
Skills
- Cash handling expertise
- Staff training and development
- Sales and Cross-selling
- Transaction processing accuracy
- Cash drawer balancing
- Workflow optimization
Timeline
Assistant Teller Supervisor
Municipal Bank
07.2012 - 01.2025
Teller Supervisor II
Citizens Financial Bank
05.2004 - 10.2012
Teller Sup III
BankOne
02.2002 - 06.2004
Co-Head Teller
Bank Of Palatine
08.1994 - 01.2002
Teller Supervisor
First Bank & Trust Co of Illinois
07.1992 - 08.1994
High School Diploma -
Steinmetz High School
Similar Profiles
VARSHA MALIVARSHA MALI
Director at THE MUNICIPAL CO-OP BANK LTD MUMBAIDirector at THE MUNICIPAL CO-OP BANK LTD MUMBAI
LEIVA DE SÁ PEREIRA NERISLEIVA DE SÁ PEREIRA NERIS
Coordenador de ensino - EJA - Extens. Fort.M.Neto at PREFEITURA MUNICIPAL DE PORTO FRANCO - Secretaria Municipal de EducaçãoCoordenador de ensino - EJA - Extens. Fort.M.Neto at PREFEITURA MUNICIPAL DE PORTO FRANCO - Secretaria Municipal de Educação
GLAUCIA FREITASGLAUCIA FREITAS
Secretária de gabinete at Prefeitura Municipal do Ipojuca - Secretaria Municipal de Defesa SocialSecretária de gabinete at Prefeitura Municipal do Ipojuca - Secretaria Municipal de Defesa Social
Chamere GraysChamere Grays
Payroll Assistant at Select RehabilitationPayroll Assistant at Select Rehabilitation
Osama C. AboounOsama C. Abooun
Customer Service Agent at Alliance Ground InternationaCustomer Service Agent at Alliance Ground Internationa