MICHAEL RUDDY
Lake Mary,FL
Summary
Results-driven Account Developer experienced in consultative B2B sales and customer re-engagement. Achieved over 10% annual client base growth through strategic planning and tailored business solutions. Focused on cultivating long-term relationships and driving revenue growth through effective account management and cross-functional collaboration.
Overview
24
24
years of professional experience
Work History
Senior Account Developer
STAPLES BUSINESS
Lake Mary, Florida
09.2020 - Current
- Developed and launched new role in newly established division focused on customer retention and re-engagement.
- Delivered above-team-average results by reconnecting with former clients and rebuilding relationships through needs-based conversations and tailored solutions.
- Identified customer concerns and service gaps, partnering across functions to restore trust and strengthen account loyalty.
- Analyzed client feedback and business needs to uncover opportunities for repeat business and deeper account relationships.
- Coordinated internal resources to align solutions with customer priorities, enhancing long-term retention.
- Expanded the client base more than 10% year over year through consultative selling, targeted outreach, and relationship development.
- Earned the Sales Excellence Award for achieving the company's highest growth.
- Achieved 145% priority list attainment, with performance above the team average.
Account Manager
Staples Advantage
Maitland, FL
01.2015 - 01.2018
- Managed Staples Advantage account portfolio and nurtured long-term client relationships.
- Identified cross-sell opportunities within existing Staples Advantage accounts.
- Developed customized office supply solutions for corporate procurement needs.
- Coordinated quotes, pricing, and product sourcing across sales opportunities.
- Presented Staples Advantage services to decision-makers and purchasing teams.
Sales Leader / Branch Manager
BANKUNITED
Oviedo, FL
01.2012 - 09.2012
- Launched a new branch and recruited and trained eight employees; grew deposits to more than $25 million in six months.
- Led branch sales strategy across deposit, lending, and relationship banking priorities.
- Coached bankers on consultative selling, referrals, and customer conversation skills.
- Built client relationships with business and consumer banking customers.
Branch Manager / Vice President
SUNTRUST BANK
Ocoee, FL
01.2010 - 01.2012
- Coached 10 employees in a $15 million branch, earning President's Club recognition for sales and leadership.
- Managed branch operations for SunTrust Bank, ensuring daily banking standards.
- Coached branch staff on service, sales, and compliance procedures.
- Trained employees on deposit products, lending options, and account services.
Branch Manager / Vice President
AM SOUTH BANK
Altamonte Springs, FL
01.2003 - 01.2010
- Increased deposits by over $10 million each year for two consecutive years; earned Chairman's Award twice and led team through Regions/AmSouth operational transition.
- Managed SunTrust branch operations and daily retail banking workflow.
- Coached branch staff on deposit, loan, and customer service standards.
- Reviewed branch controls for compliance, cash handling, and security procedures.
Education
Bachelor of Arts - Business Administration And Management
University of Central Florida
Orlando, FLSkills
- Consultative sales
- Customer retention
- Solution sales
- Needs analysis
- Account growth strategies
- Sales forecasting
- Account planning
- CRM management
Personal Information
Title: SENIOR SALES EXECUTIVE
CUST
Title: SENIOR SALES EXECUTIVE
CORE EXPERTISE
Title: SENIOR SALES EXECUTIVE
Timeline
Senior Account Developer
STAPLES BUSINESS
09.2020 - Current
Account Manager
Staples Advantage
01.2015 - 01.2018
Sales Leader / Branch Manager
BANKUNITED
01.2012 - 09.2012
Branch Manager / Vice President
SUNTRUST BANK
01.2010 - 01.2012
Branch Manager / Vice President
AM SOUTH BANK
01.2003 - 01.2010
Bachelor of Arts - Business Administration And Management
University of Central Florida