Michael Rupp
Martinsburg,United States
Summary
Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity, bringing a solid understanding of industry trends, excellent communication skills, and talent for spotting areas needing improvement, and implementing changes with a strategic approach.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Area Manager
Walmart Distribution Center
Greencastle, Pennsylvania
01.2024 - Current
- Manage financial aspects as assigned and/or in area of responsibility by monitoring and tracking expenses and capital expenditures compared to budget; monitoring asset utilization; and preparing, reviewing, and/or analyzing business reports
- Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Supply Chain and company policies, standards, and procedures; monitoring associate compliance to policies and procedures; distributing and maintaining procedures and supporting documentation
- Demonstrate and communicating solid working knowledge of maintenance procedures to help associates conduct high-quality maintenance operations
- Ensure associates adhere to company policies, standards, and procedures related to maintenance operations
- Help associates understand and use procedures for maintenance operations, handling accidents and emergencies, and maintaining equipment that is safe and in proper working order
- Identify and appropriately respond to customer, compliance, and operational issues related to maintenance operations, taking steps to prevent a recurrence
- Demonstrate broad technical understanding of equipment systems and performance monitoring and inspection techniques; Supports improvement of existing processes and standards for a specific equipment type by recognizing and escalating possible issues
- Ensure performance of routine equipment inspection and maintenance of warehouse equipment (for example, material handling equipment, pneumatic systems, electrical systems, air compressors, ammonia refrigeration equipment, and general building repairs); by established processes and programs.
- Conduct regular performance evaluations to identify areas for improvement and develop action plans for growth.
Converting Operations Manager
Resolute Tissue
Hagerstown, Maryland
11.2022 - 01.2024
- Provided leadership and direction to converting production team to meet or exceed key performance indicators
- Organized and maintained work orders, delivery dates, and order activity to ensure efficient production across facility
- Participated and led in daily management meetings to track progress against production and quality goals
- Developed, reviewed, and implemented annual goals and action plans that drive improved customer satisfaction and continuous improvement in terms of safety, quality, productivity, cost reduction, and budgeting
- Helped develop team members' problem-solving capabilities and judgment to advance their knowledge and skills
- Continuously monitored and exhibited concern for employee safety
- Created a KPI production measurement and reporting system to accurately analyze production data to communicate with company Directors.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Maintenance Manager
American Bath Group
West Virginia
03.2022 - 11.2022
- Planning and scheduling of PMs and equipment repair so production can run efficiently and prevent breakdowns
- Ordered parts for PMs and equipment repair, making sure the right part was available when needed
- Analyzed maintenance costs and aligned PMs and repairs to stay within budget
- Conducted breakdown analysis on failures and created corrective actions to prevent a recurrence
- Structured and the implementation of a new CMMS system that allowed maintenance work orders, work requests, and labor to be accurately tracked
- Lead TIMWOOD for the site and find ways to cut costs by eliminating waste.
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
- Increased overall equipment efficiency by conducting thorough assessments of machinery conditions and implementing necessary improvements.
- Developed detailed maintenance budgets, effectively controlling expenses while ensuring optimal equipment performance.
Quality Manager
American Bath Group
Martinsburg, West Virginia
01.2021 - 03.2022
- Regularly audited raw materials and production lines to ensure strict specifications were met and reported defects to the Production team
- Investigated/reported noncompliance issues, identified root causes, created solutions, and managed corrective actions to eliminate problems
- Resolved the top three quality defects that had been plaguing plant operations
- Established a glide path that has cut quality defect costs by 60%
- Carefully documented, tracked, and analyzed defect data within the enterprise CMMS system and led regular nonconformance meetings to keep personnel accountable for completing corrective actions
- Partnered with leaders across all areas to spearhead continuous improvement projects
- Continually updated quality protocols and improved production processes to meet specifications and high-quality standards
- Planned, organized, and led regular quality training for operators and other plant personnel to maximize performance
- Communicated daily with customers via follow-up calls and regular visits to discuss changes, provide updates, and communicate on quality issues, etc.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
Production Supervisor /Manufacturing Shift Leader
ROCKWOOL Group
Ranson, West Virginia
01.2020 - 01.2021
- Employed a 6S approach to achieve major improvements in efficiency, quality, employee satisfaction and safety
- Delivered ongoing training, coaching, and mentorship that empowered the production team to excel and exceed manufacturing targets
- Ensured the team had the resources needed to operate effectively and closely managed payroll to meet production goals at minimal costs
- Made key changes to processes to eliminate issues, increase efficiency, and boost cost effectiveness of operations.
Line Shift Leader
Procter & Gamble
Inwood, West Virginia
01.2019 - 01.2020
- Maintained a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
- Planned daily shift operations and established daily goals for the team based on production schedules of which brands were scheduled to run
- Trained and coached team members on manufacturing top-quality products and how to troubleshoot issues that arose to minimize downtimes
- Continually succeeded in meeting or exceeding line glide path goals for Production Reliability, Stops Per Day, etc
- Served as the team's Safety Leader, ensuring best safety practices were employed at all times.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
Maintenance Planner / Backup Line Leader
Procter & Gamble
Mehoopany, Pennsylvania
01.2017 - 01.2019
- Assumed full ownership of planning, scheduling, and managing maintenance operations to keep the Paper Converting Line operating at peak performance with minimal downtimes
- Lead operations as needed and trained other personnel on utilizing the CIL system and maintenance best practices
- Rolled out new maintenance protocols to substantially cut costs related to breakdowns by over 70%
- Utilized the enterprise SAP system to create maintenance tasks, execute parts purchases, and more
- Expertly prioritized maintenance tasks to keep repair costs within monthly budget parameters
- Led a project with Research & Development (R&D) to install/complete innovative upgrades that dramatically increased quality and production performance
- Reduced downtime for critical assets by developing and implementing comprehensive maintenance plans.
- Performed root cause analyses on recurring equipment failures, identifying potential solutions to prevent future occurrences.
- Conducted risk assessments on critical assets to prioritize required maintenance activities accordingly.
- Enhanced asset life cycle with thorough analysis of equipment history, failure modes, and cost factors.
Team Leader
Procter & Gamble
Mehoopany, Pennsylvania
01.2015 - 01.2017
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Quality Leader / Safety Leader / Backup Team Leader
Procter & Gamble
Mehoopany, Pennsylvania
01.2008 - 01.2015
- Led cross-functional teams in the development and execution of quality assurance processes, resulting in higher customer satisfaction.
- Led root cause analysis efforts for significant quality incidents, driving timely resolution and implementing preventative measures
- Facilitated effective communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Managed corrective action plans for identified non-conformances during internal audits, ensuring timely resolution and prevention of recurrence.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Championed proactive approach to risk management within the organization, mitigating potential issues before they impacted product quality or safety.
Warehouse Associate
Procter & Gamble
Mehoopany, Pennsylvania
01.2006 - 01.2008
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted in reducing product damage by properly handling and storing materials.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Account Manager
Rentway
Williamsport, Pennsylvania
01.2002 - 01.2006
- Maintained a high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing the potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Reduced outstanding debts with proactive collections efforts, improving overall cash flow for the company.
Education
Maintenance Planning & Execution -
Maintenance Planner University (Internal)
Mehoopany, PA01.2017
Preventative Maintenance in Skills & Teaching -
PM College (Internal)
Mehoopany, PA01.2017
Skills
- Budget Management
- Cost Reduction
- Planning & Scheduling
- Operations Management
- Staff Management
- Relationship building and management
- Team Development
- Operations
- Controlling costs
- Quality Assurance
- Lean Manufacturing
- Goals and performance
- Preventive Maintenance
- Maintenance Planning
- Equipment Troubleshooting
- Work Order Management
- Mechanical Aptitude
- Continuous Improvement
- Facilities Management
- Problem-Solving
- Teamwork and Collaboration
- Friendly, Positive Attitude
Certification
- OSHA 30 Certification- Issued 02/14/2021
- First Aid CPR AED Certification - Issued 10/30/2023
Timeline
Area Manager
Walmart Distribution Center
01.2024 - Current
Converting Operations Manager
Resolute Tissue
11.2022 - 01.2024
Maintenance Manager
American Bath Group
03.2022 - 11.2022
Quality Manager
American Bath Group
01.2021 - 03.2022
Production Supervisor /Manufacturing Shift Leader
ROCKWOOL Group
01.2020 - 01.2021
Line Shift Leader
Procter & Gamble
01.2019 - 01.2020
Maintenance Planner / Backup Line Leader
Procter & Gamble
01.2017 - 01.2019
Team Leader
Procter & Gamble
01.2015 - 01.2017
Quality Leader / Safety Leader / Backup Team Leader
Procter & Gamble
01.2008 - 01.2015
Warehouse Associate
Procter & Gamble
01.2006 - 01.2008
Account Manager
Rentway
01.2002 - 01.2006
Maintenance Planning & Execution -
Maintenance Planner University (Internal)
Preventative Maintenance in Skills & Teaching -
PM College (Internal)