Michael Ruppert
Senoia
Summary
Law enforcement professional with a commitment to protecting public safety and upholding law. Known for reliability, adaptability, and strong sense of duty, contributing to cohesive team environment. Possesses key skills in crisis management and community outreach, ensuring effective collaboration and positive outcomes.
Dynamic individual with hands-on experience in Firearms training and combat and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
6
6
years of professional experience
Work History
Police Officer/INTEL Analyst/Counter-Terrorism
Clayton County Police Department
7911 N McDonough St
05.2019 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Conducted preliminary investigations at scenes of major crimes.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Spearheaded project to integrate new analytics software, boosting data analysis capabilities.
- Maintained database systems to track and analyze operational data.
- Collaborated with team members to streamline processes and enhance overall efficiency.
- Managed high volumes of incoming calls while maintaining attention to detail at the counter during busy periods.
Sales REP/Range Officer/Instructor
On Target Gun Club
Peachtree City, GA
11.2019 - 05.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Collaborated with marketing department to align sales strategies with new campaigns.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Streamlined sales process, reducing time from lead to close.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Exceeded sales targets through effective planning and goal setting.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Identified and tapped into new markets, significantly expanding customer base.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Met existing customers to review current services and expand sales opportunities.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Stayed current on company offerings and industry trends.
- Boosted student performance by providing individualized support and targeted feedback.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Promoted classroom safety, collaboration, and best practices.
- Tested and evaluated students on materials presented in workshops and classes.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Improved student performance by defining clear goals and communicating performance metrics.
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Increased student participation via engaging lectures and assignments.
Education
GA POST Certification - Basic Peace Officer Training
CCPD Regional Academy
Jonesboro, GA05-2019
High School Diploma -
East Coweta High School
Sharpsburg, GA05-2015
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- De-escalation techniques
- Patience and empathy
- Community engagement
- Criminal investigations
- Planning and coordination
- Human relations
- Emergency management
- Community relations
- Crisis intervention and deescalation
- Emergency vehicle operation
- Physical fitness
- Officer training
- Self-defense techniques
- Criminal law
- Community oriented policing
- Police reports
- Law enforcement
- Emergency response
- Mental resilience
- Cultural awareness
- Courtroom testimony
- Tactical driving
- Case management
- Court testimony
- Crime prevention strategies
- Risk mitigation
- Background investigations
- Special task forces
- Surveillance
- Domestic violence prevention
- Firearms training specialist
- Weapons safety
- Firearms proficiency
- Surveillance and covert operations
- Advanced lethal weapons training
- Tactical policing
- Intelligence reports
- Surveillance expert
- Counter-terrorism tactics
- Weapons training
Accomplishments
Awarded Medal of Valor for stopping an active/mass shooter who had killed innocent civilians and injured other Law enforcement officers.
Awarded Purple Heart for physical injuries (permanent hearing loss due to ear drum ruptures from gunfire inside CQB distances) and blunt force trauma from gunshot wound.
Have certifications in Tactical Handgun and Patrol Rifle and Designated Marksman Rifle courses.
Also an Active Shooter Response QRF member.
Timeline
Sales REP/Range Officer/Instructor
On Target Gun Club
11.2019 - 05.2021
Police Officer/INTEL Analyst/Counter-Terrorism
Clayton County Police Department
05.2019 - Current
GA POST Certification - Basic Peace Officer Training
CCPD Regional Academy
High School Diploma -
East Coweta High School