Overview
Work History
Timeline
Generic

Michael Russo

Houston,PA

Overview

32
32
years of professional experience

Work History

Data Entry

Accutrex Products
Canonsburg, PA
01.1994 - 10.2001
  • Executed data entry tasks with a high degree of accuracy, ensuring timely updates to databases and records.
  • Maintained confidentiality and security of sensitive information according to company policies and regulations.
  • Assisted in the development of data entry guidelines to improve accuracy and reduce errors.
  • Responded promptly to data requests from various departments, ensuring accurate information dissemination.
  • Utilized database management software to update and maintain customer records accurately.
  • Monitored daily data entry workloads to prioritize tasks and meet deadlines effectively.

Payroll / Dispatcher

Waste Management
Washington, PA
11.2002 - 07.2005
  • Coordinated payroll processing for a team of over 100 employees, ensuring timely and accurate compensation.
  • Managed daily dispatch operations, optimizing routes and schedules to enhance efficiency.
  • Analyzed payroll data to identify trends and discrepancies, facilitating prompt resolution.
  • Provided exceptional customer service to employees regarding payroll inquiries and concerns.
  • Maintained confidentiality of sensitive payroll information in compliance with data protection regulations.

Route Manager / Operation Manager

Waste Management
Washington, PA
07.2005 - 04.2026
  • Oversaw daily route planning and optimization to enhance service efficiency and reduce operational costs.
  • Coordinated with drivers to ensure compliance with safety regulations and company policies.
  • Analyzed performance metrics and generated reports to identify areas for improvement in operations.
  • Managed a team of drivers, providing training and support to ensure high levels of customer service.
  • Collaborated with cross-functional teams to streamline the supply chain process, improving overall productivity.
  • Utilized routing software to optimize daily routes and reduce fuel consumption.
  • Implemented new tracking systems that improved visibility of driver and enhanced customer satisfaction ratings.
  • Conducted regular audits of routes and delivery performance to ensure adherence to company standards.
  • Resolved customer complaints related to service issues, consistently achieving a 95% satisfaction rate.
  • Held daily team meetings to discuss performance goals and address operational challenges.

Driver

Hersheys Ice Cream
Houston, PA
01.2026 - 03.2026
  • Delivered goods and services efficiently while adhering to strict schedules and safety regulations.
  • Maintained accurate logs of delivery activities, ensuring compliance with company policies and local regulations.
  • Conducted routine vehicle inspections and maintenance checks to ensure optimal performance and safety.
  • Navigated routes effectively using GPS technology, optimizing delivery times and reducing fuel consumption.
  • Provided exceptional customer service by communicating professionally and addressing any client inquiries or concerns during deliveries.
  • Collaborated with warehouse staff to ensure accurate order fulfillment and timely dispatch of goods.
  • Managed delivery schedules and routes to maximize efficiency and minimize delays.
  • Resolved issues related to delivery discrepancies through effective communication and problem-solving skills.

Operator Assistant

Audia USA LLC
Washington, PA
04.2026 - Current
  • Assisted in the setup and operation of machinery to maintain optimal production levels.
  • Monitored production processes to ensure adherence to safety and quality standards.
  • Conducted routine maintenance and cleaning of equipment to enhance operational efficiency.
  • Utilized safety equipment and followed strict safety guidelines to minimize workplace accidents.
  • Operated forklifts and pallet jacks to transport materials throughout the facility.
  • Executed quality checks on finished products to ensure compliance with specifications.
  • Maintained clean and organized work areas to promote efficient operations.

Timeline

Operator Assistant

Audia USA LLC
04.2026 - Current

Driver

Hersheys Ice Cream
01.2026 - 03.2026

Route Manager / Operation Manager

Waste Management
07.2005 - 04.2026

Payroll / Dispatcher

Waste Management
11.2002 - 07.2005

Data Entry

Accutrex Products
01.1994 - 10.2001
Michael Russo