Michael Ryan

Developed and implemented operational strategies to improve efficiency,
reduce costs and maximize customer satisfaction.
Managed all aspects of daily business operations including budgeting,
staffing, scheduling, inventory control, customer service and sales.
Monitored financial performance and identified areas for improvement in
cost savings and revenue generation.
Coordinated training activities for employees to ensure compliance with
company policies and procedures.
Created a positive work environment by developing team building
activities that encouraged collaboration among departments.
Prepared detailed reports for senior leadership outlining key performance
metrics related to operational success.
Ensured compliance with applicable laws, regulations and industry
standards pertaining to operations management and food safety.
Conducted employee evaluations to provide adequate feedback and
recognize quality performance.
Directed safety operations and maintained clean work environment to
adhere to FDA and OSHA requirements.
Reviewed financial statements and sales or activity reports to measure
productivity or goal achievement.
Directed or coordinated financial or budget activities to fund operations
and maximize investments.
Provided coaching and mentorship programs for staff members.
Summary
Skills
Experience
Conducted safety inspections of job sites and equipment to identify
potential hazards and recommended corrective action.
Assisted in the development of new safety protocols for plant operations
based on changes in regulations or industry best practices.

Delivered exceptional client experiences through hands-on leadership of
associates and managers.
Built and maintained loyal, long-term customer relationships through
effective account management.
Designed sales and service strategies to improve revenue and retention.
Recruited, trained and empowered employees to achieve key performance
indicators.
Conducted employee evaluations to provide adequate feedback and
recognize quality performance.
Guided management and supervisory staff to promote smooth operations.
Enhanced operational performance by developing effective business
strategies, systems and procedures.
Directed safety operations and maintained clean work environment to
adhere to FDA and OSHA requirements.
Tracked monthly sales to generate reports for business development
planning.
Exceeded sales goals and improved profitability by aligning sales strategies
and business plans with market trends.
Retained clients and obtained referrals by promptly resolving customer
complaints, providing value and promoting quality.
Implemented processes that drove change and improved performance.
Procured new business to generate sales and boost pipeline.

Directed day-to-day operations by spearheading implementation of
short-term and long-term strategies to achieve business plan and
profitability goals.
Managed scheduling, training and inventory control.
Implemented policies and standard operating procedures and managed
quality, customer service and logistics.
Improved morale and management communication by creating employee
recognition and rewards practices.
Recruited, hired and trained crew members on application of projects,
customer relations and customer service.
Managed a team of 200+ associated across multiple shifts and 3
warehouses.
Aided senior leadership during executive decision-making process by
generating daily reports to recommend corrective actions and
improvements.

Trained and mentored 50+ team members.
Determined effective schedules and managed daily workflow.
Assisted with development and implementation of quality controls,
productivity standards and compliance guidelines.
Implemented a tier 1 WMS system
Promoted safety as a member of the safety team
Identified needs of customers promptly and efficiently.
Created plans to propose solutions to problems related to efficiency, costs
or profits.
Monitored operations and reviewed records and metrics to understand
company performance.