MICHAEL RYSZKA
Cheektowaga,N.Y.
Summary
Accomplished Sales Manager with a proven track record at ProEdge Remodeling, enhancing team performance and customer satisfaction through expert sales coaching and territory management. Skilled in conflict resolution and sales process optimization, I've led teams to exceed sales goals by fostering strong relationships and strategic planning. Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Sales Manager
ProEdge Remodeling
Buffalo, New York
06.2024 - Current
- Lead and manage a team of sales associates to ensure customer satisfaction and that sales goals are met.
- Develop and motivate team members by providing guidance, training, and feedback.
- Implement sales strategies and tactics to increase customer loyalty and revenue.
General Sales Manager/Finance Manager
Kunes RV
Cleveland, Wisconsin
06.2023 - 04.2024
- Managed the daily operations of the sales department, including budgeting, scheduling, staffing, and performance reviews
- Provided training and guidance to new staff members on sales techniques and customer service standards
- Developed and implemented effective sales strategies to increase overall profitability
- Collaborated with cross-functional teams such as marketing and logistics for product launches and promotions
- Established financial goals and objectives that align with the company's overall business strategy
General Sales Manager
Fuccillo Automotive Group
Grand Island
02.2020 - 05.2023
- Assumed full responsibilities in leading dealership sales objectives, goals, and overall customer satisfaction
- Effectively directed sales personnel through excellent knowledge of the local market and financial data of the Sales Department
- Demonstrated sound understanding of customer retention and customer satisfaction index (CSI) in sales
- Identified monthly and yearly forecasts with regard to unit sales, gross profit objectives, and departmental profits
- Collaborated closely with every salesperson and manager to obtain set goals and objectives
RV Sales Associate/Team Lead
Colton RV
Tonawanda
06.2019 - 02.2020
- Take the lead to promote a top-notch, high quality customer experience selling new and used RVs
- Conduct effective demonstration rides and walk through presentations
- Close sales effectively by working closely with F&I team
- Follow up and commit to a no-pressure, high integrity approach with each customer
- Generate ideas to exceed sales goals and demonstrate best revenue-generating practices to the team and organization
- Serve as a liaison between customers and all departments including retail, service and finance
- Stay on top of market trends, the RV industry and current dealership inventory
- Be enthusiastic and have strong communication with customers, co-workers and management
RV Sales Associate
Camping World
Hamburg
01.2017 - 06.2019
- Take the lead to promote a top-notch, high quality customer experience selling new and used RVs
- Conduct effective demonstration rides and walk through presentations
- Close sales effectively by working closely with F&I team
- Follow up and commit to a no-pressure, high integrity approach with each customer
- Generate ideas to exceed sales goals and demonstrate best revenue-generating practices to the team and organization
- Serve as a liaison between customers and all departments including retail, service and finance
- Stay on top of market trends, the RV industry and current dealership inventory
- Be enthusiastic and have strong communication with customers, co-workers and management
Great Lakes Territory Manager
Seaway Manufacturing
Erie
08.2016 - 01.2017
- Services existing accounts, obtain orders and establishes new accounts by planning and organizing daily work schedule to call on existing or potential dealers
Regional Sales/Finance Manager
Freedom Solar
Orchard Park
05.2016 - 08.2016
- Managing a team of 10 solar consultants and customer accounts
- Work with owner to strategically plan expansion into other states on East Coast
- Created new procedures for company from initial contact with client to install of system
- Training new solar consultants, maintain policies and procedures on sales leads, and financial paperwork
- Develop B2B partnerships
- Maintain and train consultants on pipeline management using companies CRM
Project Developer/Team Leader
Kaz Brothers
West Seneca
03.2011 - 05.2016
- Managed 15 Offices on East Coast solar consultants and customer accounts
- Training new solar consultants, maintain policies and procedures on sales leads, and financial paperwork
- Develop B2B partnerships
- Educating and informing customers of all Commercial and residential solar options
- Maintain and train consultants on pipeline management using Sales Force
Sales & Finance Manager
Kodiak Home Energy
Amherst
10.2005 - 12.2007
- Managing all financial operations of company
- Training new sales representatives, maintain policies and procedures on sales leads, and office documents
- Track all employees sales and financial standings of each sales lead
- Maintained professional relationships with numerous financial institutions
- Present energy efficient products to consumers
- Supervising contractors on jobsites to insure proper and correct installations
- Maintaining and updating companies networking
Correctional Officer
NYS Dept of Corrections
Albany
03.1995 - 08.2004
- Care, custody, and control of all inmates
- Hall Captain of cell block with 10 other officers
- Hall Captain of dorms with 90 inmates
- Responsible for all grounds crews
- Maintained control of front gate for visitors and officers
- Responsible for all arsenal weapons and keys for facility
Education
COMPLETED COURSEWORK TOWARDS CRIMINAL JUSTICE -
ECC
COMPLETED COURSEWORK TOWARDS BUSINESS ADMINISTRATION -
Canisius College
Albany Training Academy
Skills
- Territory Management
- Sales Presentations
- Product Knowledge
- Sales Processes
- Event Planning
- Specification Writing
- Time Management
- Sales Coaching
- Sales Process Optimization
- Conflict Resolution
- Team Leadership
- Contract Negotiation
Certification
- The $4 Million Dollar Solar Consultant
- Principal Centered Selling Sobel University
- Getting the Sale Step by Step
- Work the Pond - Sales and Networking
- Empowering Your Team
- Team Leadership & B2B Partnerships
Additional Information
Knowledge of Microsoft Office and all Windows Programs, Knowledge of SalesForce and Goldmine, Dealersocket, Eleads, CDK, Vins, Automate, Reynolds and Reynolds CRMs, Knowledge of Google Office Programs
Training
- Bill Knoche School - 'Asking Better Questions' - 2008
- Monday Morning Leadership - 2009
- Getting the Sale Step by Step - 2009
- Work the Pond - Sales & Networking - 2010
- Empowering Your Team - 2010
- Team Leadership & B2B Partnerships - 2014
- The $4 Million Dollar Solar Consultant - 2015
- Principal Centered Selling Sobel University - 2019
References
References available upon request
Timeline
Sales Manager
ProEdge Remodeling
06.2024 - Current
General Sales Manager/Finance Manager
Kunes RV
06.2023 - 04.2024
General Sales Manager
Fuccillo Automotive Group
02.2020 - 05.2023
RV Sales Associate/Team Lead
Colton RV
06.2019 - 02.2020
RV Sales Associate
Camping World
01.2017 - 06.2019
Great Lakes Territory Manager
Seaway Manufacturing
08.2016 - 01.2017
Regional Sales/Finance Manager
Freedom Solar
05.2016 - 08.2016
Project Developer/Team Leader
Kaz Brothers
03.2011 - 05.2016
Sales & Finance Manager
Kodiak Home Energy
10.2005 - 12.2007
Correctional Officer
NYS Dept of Corrections
03.1995 - 08.2004
- The $4 Million Dollar Solar Consultant
- Principal Centered Selling Sobel University
- Getting the Sale Step by Step
- Work the Pond - Sales and Networking
- Empowering Your Team
- Team Leadership & B2B Partnerships
COMPLETED COURSEWORK TOWARDS CRIMINAL JUSTICE -
ECC
COMPLETED COURSEWORK TOWARDS BUSINESS ADMINISTRATION -
Canisius College
Albany Training Academy
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