Michael Rzadzki

• Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
• Streamlined the loan application process for improved customer satisfaction and a higher volume of closed loans.
• Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
• Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.

• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Streamlined sales processes for improved efficiency, resulting in higher conversion rates.

Worked my way up from a Sales Person to GSM.