Michael Sacho
Brooklyn,NY
Summary
PROFESSIONAL SUMMARY Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
16
16
years of professional experience
Work History
Activations Administrations Supervisor
Premier Inc
Remote
04.2023 - Current
- Sole responsibility for overseeing member review process
- Worked with IT to streamline processes and procedures
- Took responsibility of Expiring Contract Report
- Identify & notify the team of any distribution, class of trade or tier discrepancies
- Responsible for training new staff and existing staff
- Keeping up to date with vendor rules of engagements
- Tracking discrepancies of contract tier enhancements
- Managing workflow
- Training new hires
- Creating and managing team schedules
- Reporting to HR and senior management
- Evaluating performance and providing feedback
- Identifying and applying career advancement opportunities
- Helping to resolve employee issues and disputes
- O o Activations Administrator
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Monitored workflow to improve employee time management and increase productivity
- Evaluated employee performance and coached and trained to improve weak areas
- Achieved results by working with staff to meet established targets
- Maintained compliance with company policies, objectives, and communication goals
- Devised and implemented processes and procedures to streamline operations
Activations Administrator
Premier Inc
Remote
01.2019 - Current
- Years 7 months | Remote
- Assign expedited requests to team members
- Responsible for importing weekly BOT reports into CRM
- Responsible for updating CRM statuses and reasons based on SCA summary reports and termination reports
- Responsible for updating BD eligibility per BD monthly roster and CRM status report cross reference
- Responsible for updating eligibility for Staples, Office Depot, FedEx, AT&T and Verizon per monthly vendor rosters and following up on eligibility status requests
- Responsible for following up on “sent to vendor” statuses older than 30 days
- Monthly meetings with IT team and Pat to review ways to enhance and streamline member review and price activation processes
- Continue to respond to questions/emails from Sponsors, Sponsor members, and Field and Customer Care teams
- Self-motivated, with a strong sense of personal responsibility
Senior Contract Specialist
Premier , Inc
03.2007 - 01.2019
- Worked with assigned wholesalers and vendors on behalf of members to obtain approval for all eligible contracts and access to available pricing
- Consistently analyzed member's purchases to ensure that access to best pricing is being granted
- Worked closely with contract managers to gather specific vendor requirements necessary to access pricing
- Helped resolve attachment and pricing discrepancies on behalf of members
- Helped identify additional savings opportunities for members
- Created “Best Practice” in partnership and communications with assigned wholesalers and vendors
- Identified additional credits for members with use of monthly wholesaler audits
- Processed pharmacy paperwork and followed up with vendors for eligibility statuses
- Worked closely with account managers and field staff on behalf of members
Education
Associates Degree - Marketing Management
05.2000
Skills
- Analytical thinking
- Multitasking
- Eligibility procedures
- Documentation Management Contract analysis
- Account management support
- Problem-solving
- Data validation
- Data collection management
- MS Teams
- MS Office
- MS Power BI
- Cognos
- Dynamics CRM
- Supply Chain Advisor
- Qlik
- Mentoring
- Department Organization
- Training and Development
- Complex Problem-Solving
- Business Administration
- Resolving Complaints
- Project Management
- Team Assignments
- Business Process
- Processes and Procedures
- Priority Management
- Contract Management
- Report Exceptions
- Train Employees
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Activations Administrations Supervisor - Premier Inc
04.2023 - Current
Activations Administrator - Premier Inc
01.2019 - Current
Senior Contract Specialist - Premier , Inc
03.2007 - 01.2019
IMM Graduate School - Associates Degree, Marketing Management
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