Michael Salsman-ketcher
McAlester
Summary
Proven leader with extensive experience in the world of fueling stations, adept in staff management and financial integrity.
Excelled in fostering a positive work environment and ensuring seamless operations.
Skilled in cash handling and promoting teamwork, consistently enhancing customer satisfaction and workplace efficiency, energy, and positivity!
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Transportation Centers of America
09.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained store opening and closing procedures.
- Managed cash handling procedures in order to maintain proper financial integrity.
- Responded to and resolved customer questions and concerns.
- Handled daily, weekly, and monthly paperwork ensuring that everything was in compliance with corporate expectations.
- Ensured that food production flowed smoothly and accurately and that all staff had full understanding of the tasks at hand.
- Upheld standards of cleanliness throughout the entirety of each shift worked.
Restaurant Team Member
Braums Ice Cream
05.2024 - 07.2025
- Displayed great teamwork skills with the goal of upholding a positive environment for everyone working.
- Handled multiple orders at once while under a strict time limit.
- Helped ensure cleanliness throughout the entirety of the store.
- Assisted customers with any and all concerns or complaints brought to my attention.
- Multitasked between stations during my shift.
Kitchen Lead
Stuckey’s Travel Plaza
08.2023 - 03.2025
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Held a positive work environment, promoting teamwork and thorough communication among kitchen staff.
- Coordinated with front-of-house staff and management to ensure seamless communication between the kitchen and dining area.
- Upheld standards relating to health and safety protocols in compliance with local regulations and industry best practices.
Education
Instrumental Education
East Central University
Ada, OKSkills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Inventory control and record keeping
- Schedule management
- Financial management
- Team leadership
- Positive attitude
- Customer service management
- Sales and upselling
- Flexible schedule
- Sales reporting
Certification
- Able license
Timeline
Shift Supervisor
Transportation Centers of America
09.2024 - Current
Restaurant Team Member
Braums Ice Cream
05.2024 - 07.2025
Kitchen Lead
Stuckey’s Travel Plaza
08.2023 - 03.2025
Instrumental Education
East Central University
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