Michael Sampson
Richmond,VA
Summary
Experienced Sales Leader with proven history in Sales Development, Product Management and Account Coordination environments. A strong closer with a passion for providing the highest level of client commitment through customer training, culture building and reliable project completion. Committed to efficiency and effectiveness by developing processes, streamlining procedures and identifying innovative solutions. Adept at using cutting edge business strategies and managing multiple assignments while being proficient in facilitating tight deadlines.
Overview
17
17
years of professional experience
Work History
Regional Sales Manager (RHSM)
Masco Corporation (Behr)
05.2016 - Current
- Promoted to Regional Sales Manager (Hub) where I managed a $6.2 million budget within THD. Recruited, hired and trained qualified associates to meet staffing needs while driving company goals; also mentored associates into growth roles within the organization.
- Supervised and developed associates through coaching and training.
- Developed Regional vision, goals and initiated a management strategy to lead the team to exceed budget expectations and provide excellent customer service between management teams.
- Substantially improved all KPI metrics such as new business growth and dollars per account overall as a team YOY using CRM tools (Salesforce).
- Led with clear communication, commitment and passion to empower the team to grow as leaders of their business.
- Utilized Territory Growth Plans (TGP) efficiently to identify opportunities of higher existing customer spend every 6 months.
- Effectively ran “Root Cause/Counter Measure” (RCCM) every 3 months to stay ahead of any potential “gaps” in business behaviours.
- Highest average accounts spend Team in South Atlantic Regions ($32K) in 2016.
Outside Pro Sales Representative (OSR)
Masco Corporation (Behr)
03.2015 - 05.2017
- Promoted to OSR role and responsible for identifying, developing and cultivating productive relationships with both new and existing accounts, adjacencies and services to professional channel with a focus on a defined target segment. Also partnered with the broader team to develop and implement specific strategies to achieve customer satisfaction, revenue, and profitability.
- Utilized and devised sales promotions, on-site demonstrations, and marketing strategies to increase volume and customer growth and maximize account growth YOY with CRM tools.
- Scheduled and worked with Architecture Firms to strengthen relationships and became an industry leader on the Architect Specifications guidelines.
- Proactively leveraged company tools and processes to exceed corporate goals while also evaluating competitive trends and customer needs to determine or modify strategies.
- Developed strategic market plans for Key Account Customers, Target Customers and High Potential Growth Customers to maintain a sales pipeline in a very competitive landscape using my PEERS training methodology for quality leads and prospects.
Territory Sales Representative (TSR)
Masco Corporation (Behr)
05.2008 - 03.2015
- Supported store associates in professional growth of both design and coatings concepts through training and mentoring. Leveraged company CRM tools and processes to exceed corporate KPI metrics and goals set forth.
- Supported Associates in professional growth through training and mentoring.
- Proactive Sales driven approach to selling that created value for the customer.
- Consistently developed strong Pro relationships and contacts by jobsite visits, extensive product knowledge sharing and targeted strategic deployment plans for growth.
- Success in the South Atlantic Market included developing & implementing strategic Contractor Appreciation Days within my territory to meet face to face with local designers, contractors and architects.
- Became a leader amongst my peers by consistent growth in my Pro Business, sharing successful ideas with the team and filling in for management when needed.
- Exceeded managements personal goal set forth for me of Pro Sales dollars by 40% in 2013.
- Continued to evolve my expertise by researching new and creative Sales techniques through online media/literature/seminars and staying up on the competitive landscape.
- Recognized in the Behr 2014 Spring Connect Magazine with a full page article as the National Spotlight for my company achievements.
Education
Bachelor of Science - Business Administration
Chowan University
Murfreesboro, NCMicrosoft Computer Engineering Certification - undefined
A-Plus Solid Computer Decisions
Charlotte, NCSkills
- Regional and Territory Management
- Hiring and Team Development
- Strong Customer Relations including Client VP Teams
- Sales Training and Motivation
- Lead Generation and Development
- Account Management with Proven Growth History
Timeline
Regional Sales Manager (RHSM)
Masco Corporation (Behr)
05.2016 - Current
Outside Pro Sales Representative (OSR)
Masco Corporation (Behr)
03.2015 - 05.2017
Territory Sales Representative (TSR)
Masco Corporation (Behr)
05.2008 - 03.2015
Microsoft Computer Engineering Certification - undefined
A-Plus Solid Computer Decisions
Bachelor of Science - Business Administration
Chowan University
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