Michael Sanom
Facilitator
Simpsonville,SC
Summary
To leverage my skills and experience to enhance the quality and reputation of your company's products and services. Proven interpersonal skills, adept at interacting with diverse professionals, coworkers, and customers. Effective both independently and as a team player. Highly self-motivated, with strong priority-setting abilities to achieve goals.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Injection Mold Manufacturer
MSI Mold Builders
4 2017 - 3 2024
- Manufactured high-quality injection molds for theplastic industry, adhering to strict industry standards
- Ensured the shortest possible lead times for product delivery through efficient production planning and execution
- Delivered detail-oriented services, resulting in a reduction in production errors
- Collaborated with design and engineering teams to optimize mold designs for manufacturability and performance.
Administrative Assistant to Owner
Focused Solutions
11.2012 - 02.2017
- Assisted in setting up and tearing down workshops, ensuring all logistical details were handled efficiently
- Interfaced with staff, customers, and class participants to ensure smooth operations and high customer satisfaction
- Managed travel arrangements and administrative tasks, contributing to an increase in operational efficiency
- Coordinated scheduling and communication, supporting the owner in delivering high-quality training sessions.
Front Service Clerk
Publix Supermarket
01.2008 - 09.2012
- Ensured high-quality products and customer service, leading to positive customer feedback and repeat business
- Provided efficient and courteous service to customers, contributing to friendly and welcoming store environment
- Assisted in training new employees, helping to maintain consistent service standards.
- Collaborated with customer service desk to handle returns and exchanges, streamlining process for customers
Education
Marketing/Business
Greenville Technical College
High School Diploma -
Riverside High School
05.2001 - 05.2008
Skills
Production Logging
Manufacturing operations
ISO Standards
Product Assembly
Process Improvement
Teamwork and Communication
Community Service
National Alliance on Mental Illness (NAMI), Responsible for fundraising and coordinating Walk day activities., Successfully raised funds for the nonprofit, contributing to mental health awareness and support.
References
Available upon request.
Timeline
Administrative Assistant to Owner
Focused Solutions
11.2012 - 02.2017
Front Service Clerk
Publix Supermarket
01.2008 - 09.2012
High School Diploma -
Riverside High School
05.2001 - 05.2008
Injection Mold Manufacturer
MSI Mold Builders
4 2017 - 3 2024
Marketing/Business
Greenville Technical College
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