Michael Santana
Jacksonville,Florida
Summary
Accomplished educator and sales professional with 12 years of experience at Duval County Public School District, specializing in enhancing emotional resilience and communication skills for thousands of students. Proven ability in customer engagement, achieving a 56% increase in yearbook sales through strong relationship building and collaboration within diverse communities. Skilled in needs assessment, problem resolution, and strategic communication.
Overview
21
21
years of professional experience
Work History
Teacher
Duval County Public School District
Jacksonville, Florida
08.2013 - 06.2025
- Spearheaded and directed innovative program for Social and Emotional Learning for ninth grade, featured on local news
- Assisted the county in implementing the curriculum in other schools.
- Facilitated employability lessons, promoting effective communication skills and strengthening emotional resilience.
- Enhanced educational and emotional experiences for over 400 students annually, totaling more than 2,500 across six years.
- Advised journalism program for seven years, overseeing award winning yearbook production.
- Instructed students in journalistic principles, interview techniques, and copywriting.
- Guided students in photography and graphic design to enhance visual storytelling.
- Increased yearbook sales by 56%.
- Significantly increased ad sales.
Various Jobs
Various Employers
Tallahassee, Florida
09.2004 - 07.2009
- Through college, various positions in retail, hospitality, construction
Sales Associate
Hhgregg
Tallahassee, Florida
01.2008 - 02.2009
- Achieved top sales bracket with monthly revenue averaging $150,000.
- Initiated career in sales, rapidly progressing to high-performance metrics.
- Greeted customers and provided exceptional customer service.
Education
Bachelor of Arts - English Literature/Film
University of North Florida
Jacksonville, FL05-2012
Bachelor of Arts - Creative Writing/Communication
Florida State University
Tallahassee, FLSkills
- Creative Director
- Clear public speaking skills
- Effective communication
- Emotional intelligence
- Customer engagement
- Team building & collaboration
- Relationship building
- Adaptable leadership
- Camera operation
- Digital marketing
- Social media marketing
- Serving diverse communities
Accomplishments
- Co-wrote/Directed a play in South Africa
- Nominated twice for Teacher of the Year
- Coached student thespians for competition earning Superiors and Excellences
References
References available upon request.
Timeline
Teacher
Duval County Public School District
08.2013 - 06.2025
Sales Associate
Hhgregg
01.2008 - 02.2009
Various Jobs
Various Employers
09.2004 - 07.2009
Bachelor of Arts - English Literature/Film
University of North Florida
Bachelor of Arts - Creative Writing/Communication
Florida State University