Michael Santiago
Somerset,NJ
Summary
Motivated and bilingual Information Technology graduate from Rutgers University, New Brunswick, with hands-on experience in customer-facing roles. A recent graduate with foundational knowledge in ITI with experience gained through academic projects. Demonstrated strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
4
4
years of professional experience
Work History
Utility Clerk
BJ's Wholesale
North Brunswick, NJ
10.2025 - 01.2026
- Maintained a clean and organized stock levels on the sales floor by returning misplaced items, pulling merchandise forward, restocking shelves, and removing cardboard.
- Executed diverse support tasks with a focus on enhancing customer service experiences.
Merchandiser
Costco Wholesale
North Brunswick, NJ
06.2022 - 04.2025
- Managed inventory systems by stocking and tracking products, ensuring accurate data entry and availability within the warehouse.
- Operated cash registers and supported customers with self-checkout systems.
- Provided Spanish–English translation for technical inquiries, improving customer satisfaction.
Education
B.A. - Information Technology And Informatics
Rutgers University
New Brunswick, NJ08-2025
Skills
- Proficient in HTML, CSS, JS, Java and Microsoft Office Suite
- Adaptability to new IT systems, software, and regulations
- Bilingual (English/ Spanish)
- Customer service expertise with ability to communicate solutions for clients
Timeline
Utility Clerk
BJ's Wholesale
10.2025 - 01.2026
Merchandiser
Costco Wholesale
06.2022 - 04.2025
B.A. - Information Technology And Informatics
Rutgers University