Dental Receptionist
Glenvine Dental Care
West Covina, California
05.2025 - 08.2025
- Greeted patients warmly and managed front desk operations effectively.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Verified patient insurance information and updated records accurately.
- Arranged documents for insurance claims.
- Coordinated patient flow to ensure timely service in a busy dental office.
- Managed front desk operations including scheduling appointments, collecting payments.
- Collected payments and processed transactions securely at the reception area.
- Maintained cleanliness and organization of reception and waiting areas consistently.
- Assisted dental staff by preparing patient charts for upcoming appointments promptly.
- Volunteered at a local church giving away free toothbrushes and toothpaste, which helped bring in new patients to the dental office.
