Michael Saunders
La Puente,CA
Summary
Accomplished Regional Director with a demonstrated ability to train employees to achieve their full potential and drive new business opportunities. Seeking a challenging position that allows for the full utilization and appreciation of my expertise in the Security Industry. A decisive and resourceful leader, dedicated to optimizing operations to minimize costs and improve organizational efficiency. Known for making sound judgments and independent decisions, consistently contributing to the success of the company.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Regional Director of Loss Prevention/Security
AEG Global
12.2019 - Current
- Oversee company security protocols to prevent theft of merchandise and strategies related to inventory control for the West Coast Region of AEG Global
- I am responsible for developing security standards to ensure customer safety while visiting venue locations
- My primary duties and responsibilities are to collect statistics and data from our locations and assess the performance of each venue's ability to carry out loss prevention protocols
- I assist in the hiring and training all mid-level executive LP staff and perform periodic work and performance reviews related to loss prevention
- I lead the Regional LP department within AEG Global West Coast consisting of over 800 retail locations including restaurants and regional distribution centers
- Some of the brands are Office Depot, H&M, Pottery Barn, Boots Pharmacy, Vision Express, Debenhams, Victoria's Secrets, Bath and Body Works, Express, Justice, River Island, Topman/Topshop, PF Chang's, Cheesecake Factory, Texas Roadhouse, and Ihop
- Currently leading a team of 3 ALPMs, 9 LP Advisers (12 DLPMs), and 180 AP Security Officers, AP Specialist, AP Supervisors and AP Managers
- Manage tendering and procurement processes for guarding and security equipment
- Develop investigative strategies and best practices
- Conduct training at executive meetings and develop shrink-reduction programs
- Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
- Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
Area Loss Prevention Manager
Legends Security Inc.
03.2004 - 12.2019
- My job was to oversee both company security protocols to prevent theft of merchandise, as well as strategies related to inventory control for the area in which I was assigned
- I was responsible for developing security standards to ensure customer safety while visiting my retail locations
- My primary duties and responsibilities were to collect statistics and data from our locations and assess the performance of each store's ability to carry out loss prevention protocols
- I assisted in the hiring and training of security staff and performed periodic work and performance reviews related to loss prevention
- Conduct loss prevention audits and train store managers on loss prevention and shrink reduction strategies
- Utilize XBR to close multiple internal issues using the Wicklander method for interviewing and interrogating
- Supervise store inventory and ensure compliance
- Conducted quarterly LP Workshops with District and Regional partners
- Implementing and managing day-to-day shortage reduction program
- Partnering with Regional Managers to ensure inclusion in all training meetings, weekly conference calls, store visits, and any communication to generate awareness on shortage topics
- Managed Focus Store program to ensure store compliance, and follow up on sub-standard performers
- Organized LP Awareness Blitz throughout my Region
- Monitored daily cash handling procedures, ensuring proper controls were in place to minimize discrepancies or fraud opportunities.
- Managed a team of loss prevention associates, ensuring their adherence to company policies and procedures.
Loss Prevention Assistant Manager
Legends Security Inc.
09.1996 - 03.2004
- Helped to implement loss prevention strategies and conduct loss prevention training to reduce shrink in the retail store
- Reviewed retail exception reports and calls made to the loss prevention hotline
- Ensured loss prevention activities within the region are congruent with the corporation's goals and objectives
- Conducted department visits to ensure compliance to retail safety regulations
- Reviewed and approved loss prevention expenses
- Helped to ensure that investigations are conducted and successfully concluded involving associate theft and violations of business conduct policy
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Bachelor of Science - Criminal Justice
Southern University
Baton Rouge, LA06.2004
Skills
- Surveillance
- Loss Prevention
- Security
- CCTV
- Management
- Guest Services
- Interviewing
- Conflict Management
- Supervising Experience
- Leadership
- Inventory Control
- Intelligence Experience
- Recruiting
- Employee Orientation
- Talent acquisition
- Communication skills
- Employment & labor law
- Customer service
- Microsoft Access
- Operations management
- Account management
- Performance Management
- Strategic Planning
- Team Management
- Program Management
Certification
- First Aid Certification
- CPR Certification
- Wicklander-Zulawski Certification
- Guard Card
- OSHA 30
- OSHA 10
- Associate Safety Professional
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Title: Regional Director
Timeline
Regional Director of Loss Prevention/Security
AEG Global
12.2019 - Current
Area Loss Prevention Manager
Legends Security Inc.
03.2004 - 12.2019
Loss Prevention Assistant Manager
Legends Security Inc.
09.1996 - 03.2004
Bachelor of Science - Criminal Justice
Southern University