Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline

Michael Schaab

Berea,OH

Summary

Dynamic Kitchen Manager with a proven track record at Scrambler Maries, excelling in food safety and staff management. Enhanced team performance through effective training and conflict resolution, while implementing strategies that reduced waste and improved productivity. Committed to delivering exceptional customer service and maintaining high culinary standards.

Experienced with overseeing kitchen operations and maintaining high standards of food safety and hygiene. Utilizes effective team leadership and organizational skills to ensure smooth daily operations. Track record of implementing efficient inventory management systems and staff training programs.

Overview

12
12
years of professional experience

Work History

Kitchen Manager

Scrambler Maries
09.2023 - Current
  • Supervised daily kitchen operations, ensuring compliance with food safety standards and regulations.
  • Trained and mentored kitchen staff, enhancing team performance and culinary skills.
  • Developed and implemented efficient food preparation processes, reducing waste and improving productivity.
  • Coordinated inventory management, optimizing stock levels and minimizing shortages.
  • Managed scheduling for kitchen staff, aligning workforce with peak service times for efficiency.
  • Collaborated with front-of-house management to streamline service flow and enhance customer experience.
  • Conducted regular quality inspections of food items to maintain high standards of taste and presentation.
  • Resolved customer complaints related to food quality or service, improving satisfaction ratings through prompt action.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.

Shift Manager

Arby's
10.2013 - 09.2023
  • Supervised daily operations to ensure efficient workflow and optimal staff performance.
  • Trained and mentored team members on best practices and customer service standards.
  • Resolved customer complaints promptly, enhancing overall guest satisfaction ratings.
  • Conducted regular staff performance evaluations to promote accountability and professional growth.
  • Developed training materials to streamline onboarding process for new hires, improving retention rates.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Microsoft Intern

Microsoft
08.2024 - 09.2025
  • Assisted in developing software solutions by collaborating with cross-functional teams to gather requirements.
  • Conducted system testing and identified bugs, ensuring high-quality product releases.
  • Developed user documentation and training materials for internal tools, enhancing team knowledge sharing.
  • Participated in agile development processes, contributing to sprint planning and retrospectives for continuous improvement.

Education

Masters of Science in Software Engineering -

Southern New Hampshire University, Hooksett, NH
07-2024

High School Diploma -

North Royalton High, North Royalton, OH
06-2014

Skills

  • Multitasking and organization
  • Customer service
  • Food safety
  • Inventory management
  • Problem-solving
  • Staff management
  • Product rotation
  • Order accuracy
  • Kitchen equipment maintenance
  • Goal setting
  • Employee scheduling
  • Health inspections
  • Policy and procedure enforcement
  • Motivational style
  • Conflict resolution
  • Labor cost management
  • Profit margin analysis
  • Shift coverage
  • Critical thinking
  • Training and onboarding

Accomplishments

  • Reduced labor costs by reworking schedules and workflow.
  • Increased team productivity by implementing key process improvements.
  • Supervised team of 25 staff members.

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Video Game Design
  • Artificial Intelligence (AI) and Machine Learning
  • Developing software, websites, and apps in various programming languages
  • Coding and Programming

Timeline

Microsoft Intern - Microsoft
08.2024 - 09.2025
Kitchen Manager - Scrambler Maries
09.2023 - Current
Shift Manager - Arby's
10.2013 - 09.2023
Southern New Hampshire University - Masters of Science in Software Engineering,
North Royalton High - High School Diploma,

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Michael Schaab