Michael Schaeffer

• My role is dedicated to enhancing the quality of life for individuals with hearing loss by offering them complimentary captioned telephones.
• I collaborate with hearing professionals, veteran service officers, home health care providers, senior living communities, doctors, and nurses to raise awareness about this valuable resource.
• I also train and oversee a team of people specializing in Outreach, Education, & Installation of CapTel Captioned Telephones in the Northern California region.

Providing in-store demonstrations as well as on-line digital reviews for various Wine, Spirits, and Beer brands, while creating a positive experience between the brand, customers, and store personnel to drive sales and customer loyalty.

• I have been out of the workforce with health-related issues, but those are now behind me now and I’m ready to jump back in and restart my career in sales.

• Conducted engaging product presentations that contributed to a 25% increase in successful pitch outcomes, ultimately securing new contracts.
• Negotiated contracts with clients resulting in a 10% increase in contract value and favorable terms for both parties.

• Performed market research to identify potential customers and create targeted marketing campaigns.
• Successfully retained 95% of existing clients through effective relationship management, leading to long-term partnerships and additional upsell opportunities.

• Performed product demonstrations and presentations for clients.
• Connected with prospects through trade shows, cold calling and local-area networking.
• Led product training sessions for clients, improving their product adoption rates by 25% and leading to increased usage and satisfaction.
• Forecasted sales and established processes to achieve sales objectives and related metrics.

• Collaborated with cross-functional teams to identify upsell and cross-sell opportunities, leading to a 30% growth in average deal size within the first six months of implementation.
• Identify potential clients through research and networking.
• Build and maintain strong relationships with existing and potential clients.
• Assisted clients in leveraging SiriusDecisions' research and expertise to grow their organizations.
• Educated clients on new products or services to increase customer engagement with brand.

• Successfully managed a portfolio of 50+ key client accounts, consistently exceeding quarterly sales targets by an average of 25%.
• Build and maintain strong relationships with existing and potential clients.
• Develop and execute effective sales strategies to meet revenue targets.
• Sold news distribution, communications solutions, SaaS multimedia tools, and financial compliance services to public companies, private firms, and PR/IR agencies.

• Implemented a proactive account management strategy that resulted in a 15% increase in client retention and a 20% reduction in churn rate over a 12-month period.
• Conduct product demonstrations and presentations for clients.
• Negotiate and close sales deals to exceed sales targets.
• Annual quota of $1,000,000+; reported to VP of Sales.
• Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.

• Conducted product demonstrations and provided training to clients.
• Sold SaaS advertising solutions to clients, including online display advertising, targeting capabilities, SEO/SEM, social media marketing, and mobile advertising.
• Consistently surpassed quarterly sales targets, achieving an average of 100+% of assigned revenue goals, resulting in increased overall company revenue.