Summary
Overview
Work History
Education
Skills
Interests
Timeline
Software
GeneralManager
Michael Schetrompf

Michael Schetrompf

Sr. Manager, Payment Operations
Nashville,TN

Summary

Forward thinking Senior Manager of Payment Operations putting a focus on overall wellness to inspire localized team building and global collaboration, implement new workflows and technologies, and effectively analyze and communicate annual budget expenditures and statistics to senior leadership. Offering a thoughtful approach to financial policies and compliance while building and maintaining meaningful internal and external relationships to ensure timely payment resolution and successfully drive growth within the organization.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Sr. Manager, Payment Operations

ViacomCBS
Nashville, TN
06.2014 - Current
  • Managed end-to-end life cycle of payments for music and media licensing groups across ViacomCBS brands and resolved issues blocking invoices from paying out.
  • Maintained and build strong relationships with domestic and international vendors and suppliers to obtain appropriate tax documents, ensuring proper account setup within any financial systems for timely payment.
  • Collaborated with teams across multiple global functional areas including Disbursements, Tax Compliance, Legal and IT
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives and recommended improvements to streamline existing workflows, decreasing processing times by up to 30% while maintaining consistent annual growth in volume of licenses processed for payment.
  • Tracked licensing expenditures and incoming revenue with high level of accuracy and oversaw reporting functions to executive leadership.

AR Analyst, Contractor

Community Health Systems
Franklin, TN
03.2014 - 06.2014
  • Managed hospital billing and claim processing of over $8 million per month across multiple sites in various locations domestically
  • Delegated claim denials to various departments and staff members.
  • Developed meaningful trust with patients to best explain different bill codes and assist with any insurance related issues blocking claims from paying.

Billing Collections Specialist

American Renal Associates
Beverly, MA
01.2013 - 03.2014
  • Monitored all patient medical claims to ensure timely filing and appropriate payout based upon contracted plan rates.
  • Counseled debtors on payment options and arranged installment agreements as needed.
  • Worked with patients to petition insurance for proper payout on claims for services rendered and helped with applications for financial assistance.

Education

Bachelor of Science - Psychology

University of Massachusetts Amherst
Amherst, MA
09.2009 - 12.2012

Skills

    Collaboration & wellness

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Interests

Music lover

Reality TV junkie

(Newly) avid hiker

Travel enthusiast

Timeline

Sr. Manager, Payment Operations

ViacomCBS
06.2014 - Current

AR Analyst, Contractor

Community Health Systems
03.2014 - 06.2014

Billing Collections Specialist

American Renal Associates
01.2013 - 03.2014

Bachelor of Science - Psychology

University of Massachusetts Amherst
09.2009 - 12.2012

Software

SAP

Microsoft Office

Airtable

Michael SchetrompfSr. Manager, Payment Operations