Michael Schinell
Destin
Summary
Experienced in property and retail management with strong background in guiding teams and managing projects. Known for collaborative approach and commitment to excellence.
Overview
22
22
years of professional experience
Work History
Assistant Property Manager
Real Joy Vacations
03.2022 - Current
- Handled guests complaints promptly and appropriately, calling in repairmen, and other support services.
- Escalated major issues to property manager for immediate remediation.
- Complied with safe housing requirements and contractual obligations by resolving guest issues and service needs.
- Communicated effectively with owners, guests, and HOA associates.
- Kept properties in compliance with local, state, and federal regulations.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Scheduled inspections, cleans, and maintenance when needed.
- Assisted in managing over 100 vacation rentals.
Store Manager
The UPS Store
03.2013 - 03.2022
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Inventory stock and reorder when inventory drops to a specified level
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
General Manager
Southern Eagle Enterprises
02.2003 - 03.2013
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Schedule staff hours and assign duties
- Maintain food and equipment inventories, and keep inventory records
Education
Associate in Science (A.S.) - Education
PENSACOLA STATE UNIVERSITY
Pensacola, FL08.2010
Skills
- Adobe formats
- MS Publisher/Word
- Customer service
- Management
- Diligent
- Detail-oriented
- Hard worker
- Quick learner
Timeline
Assistant Property Manager
Real Joy Vacations
03.2022 - Current
Store Manager
The UPS Store
03.2013 - 03.2022
General Manager
Southern Eagle Enterprises
02.2003 - 03.2013
Associate in Science (A.S.) - Education
PENSACOLA STATE UNIVERSITY
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