Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Michael Scholz

Morro Bay,CA

Summary

Dynamic Sales Manager with a proven track record at Mercari, excelling in client relationship management and market research. Achieved significant sales growth through strategic partnerships and consultative sales techniques. Skilled in sales forecasting and fostering continuous improvements, driving profitability while enhancing customer satisfaction.

Overview

15
15
years of professional experience

Work History

Sales Manager

Mercari
09.2022 - Current
  • Assisted in developing customer relationships through effective communication and follow-ups.
  • Learned product features and benefits to provide accurate information to potential clients.
  • Coordinated promotional activities to enhance brand visibility and drive customer engagement.
  • Conducted market research to identify trends and inform sales strategies.
  • Managed inventory levels to ensure availability of products for sales fulfillment.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Estate Cleaner

Lawrence K. Dominik
03.2020 - 11.2023
  • Developed efficient cleaning schedules, optimizing time management for various tasks.
  • Removed trash, debris and other waste materials from premises.
  • Adhered to safety protocols and regulations, minimizing risks while performing duties efficiently.
  • Managed inventory of cleaning supplies, ensuring availability and cost-effectiveness in operations.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.

Sales Manager

EBay Inc
04.2010 - 09.2022
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
  • Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
  • Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
  • Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.

Appliance Repair & Resale

Gary Anders
05.2017 - 03.2021
  • Sourced inventory from various sources to increase sales profit margins.
  • researched and developed methods to repair and clean products for resale to ensure products were visibly as close to new as possible.
  • Researched and coordinated with various suppliers for necessary replacement parts.
  • Coordinated pertinent information for current sales products to ensure buyer satisfaction with their purchase.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.

Assistant to Head of Housekeeping

The Feathered Pipe Ranch
04.2011 - 09.2017
  • Coordinated daily operations to ensure smooth guest experiences.
  • Assisted in organizing workshops and retreats, enhancing participant engagement.
  • Maintained communication channels between departments for streamlined processes.
  • Supported logistical arrangements for events, ensuring timely execution.
  • Facilitated improvements in workflow efficiency through strategic planning.
  • Mentored new staff on standard operating procedures and best practices.
  • Developed strategies to optimize resource allocation and utilization at the ranch.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Expedited project completion times due to the ability to multitask effectively under tight deadlines.
  • Trained and supervised employees on office policies and procedures.

Executive Head Chef

Murray's Bistro
07.2013 - 02.2015
  • Directed culinary operations, ensuring high-quality food production and presentation standards.
  • Implemented innovative menu designs, enhancing guest satisfaction and dining experience.
  • Managed kitchen staff, fostering collaboration and promoting professional development.
  • Streamlined inventory management processes, reducing waste and optimizing resources.
  • Developed and enforced safety protocols, maintaining compliance with health regulations.
  • Collaborated with suppliers to source high-quality ingredients, supporting sustainable practices.
  • Managed a diverse team of culinary professionals, fostering a positive work environment and strong teamwork.
  • Implemented strict food safety standards to maintain impeccable cleanliness and reduce risk of contamination.

Education

Associate of Arts - Culinary Arts

Le Cordon Bleu
Seattle, WA

Skills

  • Product knowledge
  • Client relationship management
  • Analytical problem solver
  • Market research
  • Vendor management
  • Operations
  • Consultative sales
  • Verbal and written communication
  • Continuous improvements
  • Promotional sales events
  • Profitability optimization
  • Risk mitigation
  • Training and development
  • Strategic partnerships
  • Sales forecasting
  • Trend analysis
  • Sales presentation

Timeline

Sales Manager

Mercari
09.2022 - Current

Estate Cleaner

Lawrence K. Dominik
03.2020 - 11.2023

Appliance Repair & Resale

Gary Anders
05.2017 - 03.2021

Executive Head Chef

Murray's Bistro
07.2013 - 02.2015

Assistant to Head of Housekeeping

The Feathered Pipe Ranch
04.2011 - 09.2017

Sales Manager

EBay Inc
04.2010 - 09.2022

Associate of Arts - Culinary Arts

Le Cordon Bleu

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Michael Scholz