Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Schott

SPRING GROVE,VA

Summary

Dynamic professional with extensive experience in operations management and customer relations. Proven track record in exceeding sales targets and optimizing processes. Skilled in team leadership and business development, fostering strong client relationships while ensuring compliance with industry standards.

Overview

19
19
years of professional experience

Work History

Owner/Barber

Big MIke Stylez LLC
Newport News, VA
06.2019 - Current

Cultivate strong client relationships through effective communication.

Streamline appointment processes to boost efficiency.

Deliver tailored grooming recommendations aligned with client preferences.

Utilize social media campaigns to enhance customer engagement.

Ensure cleanliness and organization of work environment in line with health and safety standards.

Store Manager

Ashley Furniture Homestore
Virginia Beach, VA
03.2017 - 06.2018

• Coordinated all inbound and outbound deliveries in store warehouse.

• Audited warehouse and store inventory, listing potential damaged, missing or inaccurate stock numbers.

• Establish sales goals by forecasting and developing annual sales quotas, projecting expected sales volume and profit for existing and new products.

• Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.

• Manage, develop, coach, control and motivate the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI target are met.

• Maintain clear and consistent line of communication between staff, processing, underwriting documents, and funding and management teams.

Sales Manager

Hhgregg
Virginia Beach, VA
09.2015 - 03.2017

• Coordinated all inbound and outbound deliveries in store warehouse.

• Audited warehouse and store inventory, listing potential damaged, missing or inaccurate stock numbers

Oversaw preparation of store Annual Report summarizing progress on short and long-range plans.

Coached and motivated sales team to achieve monthly goals.

Exhibit company-aligned behaviors in interactions with customers, colleagues, managers, and suppliers.

Store Manager

Lumber Liquidators
Township of Deptford, NJ
09.2014 - 06.2015

Adhered to OSHA guidelines to maintain warehouse safety compliance.

Transported freight, stock, and materials between storage, production areas, and loading docks.

Stacked pallets at shift's end to maintain warehouse cleanliness.

Managed inventory replenishment efficiently upon shipment arrivals.

Surpassed monthly and annual store sales and profit targets while maintaining compliance with company policies and regulations.

• Conducted and reported store inventories once per quarter.

Assistant Property Manager

Thalhimer
Richmond, VA
12.2012 - 09.2014

Processed rental agreements and selected qualified tenants.

Facilitated understanding of HR procedures related to hiring and payroll review.

Qualified tenants through innovative marketing strategies.

Managed contract labor teams to ensure timely completion of tasks.

Property Manager

Lawson Realty
Virginia Beach, VA
07.2011 - 12.2012

Verified compliance with building codes during construction projects.

Maximized revenue while controlling costs to achieve financial targets.

Prepared rental agreements and processed tenant applications.

Negotiated vendor contracts to streamline maintenance processes.

Regularly updated owners and investors on vacancy rates and tenant issues.

Property Manager

Great Atlantic Management
Newport News, VA
01.2008 - 07.2011

Prepared comprehensive financial reports using property operations data.

Oversaw coordination of suppliers and third-party contractors for facility operations.

Conducted routine property inspections and submitted reports to senior management.

Negotiated with contractors and sub-contractors for maintenance and renovation projects.

Operations Supervisor

XRI Testing
Hampton, VA
07.2006 - 03.2008

Created and oversaw logistics strategies for aerospace and defense components.

Oversaw facility work-flow processes to meet deadlines efficiently.

Generated and updated production reports for corporate use.

Delivered comprehensive training sessions to onboard new hires and upskill existing staff.

Maintained lab's OSHA safety requirements consistently.

Detected safety issues within the facility and executed necessary corrections.

Cultivated robust connections with team leaders.

Education

Basic Law Enforcement -

Hampton Roads Criminal Justice Training Academy
Newport News
03.2003

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Operations management
  • Business management
  • Staff management
  • Marketing
  • Staff hiring
  • Consulting
  • Employee development
  • Process optimization
  • Attention to detail
  • Customer service

Timeline

Owner/Barber

Big MIke Stylez LLC
06.2019 - Current

Store Manager

Ashley Furniture Homestore
03.2017 - 06.2018

Sales Manager

Hhgregg
09.2015 - 03.2017

Store Manager

Lumber Liquidators
09.2014 - 06.2015

Assistant Property Manager

Thalhimer
12.2012 - 09.2014

Property Manager

Lawson Realty
07.2011 - 12.2012

Property Manager

Great Atlantic Management
01.2008 - 07.2011

Operations Supervisor

XRI Testing
07.2006 - 03.2008

Basic Law Enforcement -

Hampton Roads Criminal Justice Training Academy
Michael Schott