Professional leader with solid background in team supervision and operational excellence. Skilled in maintaining high standards, adapting to changing needs, and ensuring consistent results. Strong focus on team collaboration, conflict resolution, and effective communication. Culturally driven, dependable and resourceful, known for problem-solving and driving team performance.
• Full supervisory duties for 2nd shift leading a team in full warehouse functions including inbound receiving work, all through the outbound process of picking orders to shipping.
• Improved team efficiency by implementing clear communication strategies and workflow procedures.
• Optimized resource allocation daily within the shift by evaluating staffing needs based on workload
requirements and project deadlines to ensure a minimum 99% On Time Delivery result
• Enhanced employee morale through regular performance feedback and recognition of achievements.
• Maintained a safe work environment by ensuring adherence to company safety policies and CAL/OSHA regulations.
• Collaborated with other supervisors to streamline processes and share best practices for improved
operational efficiency
• Monitored production KPIs closely, identifying areas for improvement and implementing targeted action plans to increase overall performance levels.
• Ensured timely order fulfillment by coordinating with team members to prioritize tasks efficiently.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment, up to 65 personnel
• Merchandising warehouse products for best order preparation, bringing the Fresno warehouse location to #1 in the company, increasing productivity by 18%
• Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
• Maintained a safe work environment, conducting regular safety inspections and training employees on proper procedures.
• Facilitated cross-training initiatives within the warehouse team, ensuring staff members were equipped with the knowledge and skills necessary to adapt quickly to changing business needs.
Enhanced employee morale by fostering an inclusive team environment that encouraged open
communication channels between staff members at all levels of the organization.