Michael Schultz
Beaumont,CA
Summary
Dynamic leader with a proven track record at Oaktree Engraving and Moments, excelling in team leadership and customer relationship management. Demonstrated expertise in project planning and employee coaching, significantly enhancing team efficiency and customer satisfaction. contributing to improved product durability and workshop efficiency.
Experienced with team leadership, operational efficiency, and strategic planning. Utilizes advanced problem-solving to enhance productivity and resolve conflicts effectively. Track record of fostering collaboration and achieving significant results.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Co Management
Oaktree Engraving and Moments
12.2021 - Current
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Improved safety procedures to create safe working conditions for workers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Fabrication Welder
Webber EMI
03.2019 - 11.2021
- Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
- Maintained high-quality workmanship through consistent attention to detail and adherence to specifications.
- Maintained clean and organized work area to prevent workplace accidents.
- Read and followed blueprints and weld diagrams.
- Completed complex projects on time by effectively prioritizing tasks and managing resources.
- Improved product durability with skilled MIG, TIG, and stick welding techniques.
- Increased workshop efficiency, organizing supplies and tools for easy access and reduced setup times.
Education
High School Diploma -
Universal Technical Institute
Rancho Cucamonga, CA07-2017
Skills
- Team leadership
- Decision-making
- Budget control
- Project planning
- Product management
- Customer relationship management (CRM)
- Work prioritization
- Teamwork and collaboration
- Employee coaching and mentoring
- Scheduling and coordinating
Languages
English
Full Professional
Timeline
Co Management
Oaktree Engraving and Moments
12.2021 - Current
Fabrication Welder
Webber EMI
03.2019 - 11.2021
High School Diploma -
Universal Technical Institute
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