NetSuite
Michael Schwandner
Jenison,MI
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
17
17
years of professional experience
Work History
Chief Operating Officer
Sip Shine
09.2020 - Current
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
- Ensured regulatory compliance by developing policies in line with industry best practices to mitigate risks associated with legal or ethical violations.
- Spearheaded major organizational restructuring efforts, resulting in a more agile and responsive team structure.
- Spearheaded the development of a new brand from the idea to production.
- Collaborated with legal to obtain all licensing and permit requirements at the Federal, State, and local levels.
- Collaborated with legal, accounting, and other professional teams to review and maintain compliance with regulations.
- Collaborated with accounting using several tools such as NetSuite, BILL.com, Expensify, Gusto, and Toast to assist in producing monthly financial deliverables for ownership.
- Responsible for all monthly & Quarterly reporting to the TTB and MLCC.
- Established and maintained strong relationships with customers, vendors, and strategic partners.
- Represented the organization at industry conferences and events.
- Managed all functions of production, including procurement of raw goods, production planning, production process development, and inventory controls.
Store Manager
NAPA Auto Parts
11.2009 - 09.2020
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Bolstered sales volume by implementing incentive program and initiating advanced employee training.
- Managed 12 to 20 employees
Office Coordinator
Kowalski & Associates
01.2008 - 11.2009
- Interacted with customers by phone, email or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Delivered clerical support by handling range of routine and special requirements.
- Oversaw accurate and efficient database management and digital file storage to support operational and record-keeping requirements.
- Analyzed customers' financial situations to recommend appropriate life insurance policies
- Generated leads through cold-calling, networking and other outreach methods
- Finalized sales and collected necessary deposits
Education
High School Diploma -
Grandville High School
Grandville, MI05.2000
Skills
- Operations management
- Cross-functional teamwork
- Strategic planning
- Process improvement
- Compliance management
- Cost savings and reduction
- General management and administration
- Planning and execution
- Production
- Leadership and people development
- Program administration
- Adaptable and flexible
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Google Suite
Microsoft Office
BILLcom
Expensify
Toast
Languages
English
Native or Bilingual
Timeline
Chief Operating Officer
Sip Shine
09.2020 - Current
Store Manager
NAPA Auto Parts
11.2009 - 09.2020
Office Coordinator
Kowalski & Associates
01.2008 - 11.2009
High School Diploma -
Grandville High School
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