Michael Sciortino
Carlsbad,CA
Summary
Motivated, safety focused professional with a strong understanding of distribution utility operations. Possesses excellent relationship building skills, a strong ability to understand and manage customer needs and experiences, who is also skilled in negotiations and problem solving as it relates to training, coordinating, facilitating, mentoring and coaching in widely diverse organizations. A proven leader who possesses exceptional organization and time management skills.
Overview
18
18
years of professional experience
Work History
Distribution Design Supervisor
San Diego Gas & Electric Co
Escondido
06.2019 - 03.2024
- Supervised team of distribution designers, ensuring all design were safe, reliable, cost-effective and project deadlines were met.
- Provided ongoing guidance and mentorship to designers regarding technical aspects of their projects.
- Created detailed reports outlining progress, successes, and areas needing improvement within the design department.
- Conducted interviews with potential candidates for open positions within the design department.
- Collaborated with other departments to develop creative solutions new business and reliability projects.
- Worked closely with design contract firms, assigning work to them, providing guidance, reviewing/approving final designs and approving/paying invoices.
- Developed processes for streamlining workflow within the design department.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Customer Project Planner / Senior
San Diego Gas & Electric Co
Escondido, CA
10.2005 - 06.2019
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Acted as a mentor to new employees as well as creating and implementing processes to ensure successful completion of projects.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Provided guidance to team members regarding tasks assigned to them.
Education
Bachelor of Science - Marketing
San Diego State University
San Diego, CA06-2003
Skills
- Managing Projects
- Collaborative Project Development
- Customer Management
- Complaint Handling
- Customer Needs Assessment
- Design Implementation
- Staff Training And Mentoring
- Staff Development
- Decision-Making
- Multi-Tasking Abilities
- Strategic Direction
- Technical Knowledge
- Attention To Detail
- Time Management
References
References available upon request.
Timeline
Distribution Design Supervisor
San Diego Gas & Electric Co
06.2019 - 03.2024
Customer Project Planner / Senior
San Diego Gas & Electric Co
10.2005 - 06.2019
Bachelor of Science - Marketing
San Diego State University