Timeline
Work History
Overview
Education
Skills
Summary
AssistantManager

Michael Scotfield

HR, Investment&Finance
Miami,FL

Timeline

HR Manager&Financial Assistant

Veltrix Capital
07.2021 - Current

Customer Service Executive

Ulta Beauty
02.2019 - 10.2020

HR Assistant

Big Lots
10.2017 - 02.2019

Finance Intern

S‑One Holdings Corporation
04.2013 - 06.2015

Bachelor of BMA - Business Management And Administration

University of West Florida
08.2008 - 07.2012

Work History

HR Manager&Financial Assistant

Veltrix Capital
07.2021 - Current
  • Led HR team in supporting company expansion efforts, ensuring seamless integration of new employees and preserving company culture.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
  • Facilitated successful organizational restructuring, ensuring smooth transitions and minimal disruption to operations.
  • Supported annual audits with meticulous documentation and record-keeping, ensuring a smooth process.

Customer Service Executive

Ulta Beauty
02.2019 - 10.2020
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.
  • Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.
  • Promptly responded to inquiries and requests from prospective customers.
  • Expertly navigated escalating situations, leading to resolutions that satisfied both clients'' needs while adhering to company policies.

HR Assistant

Big Lots
10.2017 - 02.2019
  • Helped employees register for benefits programs using online portals.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Monitored and analyzed employee satisfaction survey results.
  • Developed and maintained HR policies and procedures.
  • Conducted exit interviews with terminated employees.
  • Tracked various statistics and kept detailed records to support human resources department.

Finance Intern

S‑One Holdings Corporation
04.2013 - 06.2015
  • Maintained accurate, up-to-date financial spreadsheets and databases for reliable reference.
  • Prepared and posted financial journal entries using technically relevant software.
  • Supported organizational account management duties under direct supervision.
  • Managed sensitive information responsibly, maintaining strict confidentiality standards.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Education

Bachelor of BMA - Business Management And Administration

University of West Florida
Pensacola, FL
08.2008 - 07.2012

Skills

HR policies and procedures

Employee relations

Microsoft office proficiency

Training and mentoring

Customer relations

Complaint handling

Investment research

Financial planning

Financial management

Summary

Diligent HR specialist with comprehensive experience in managing all facets of human resources functions including recruitment, employee relations, and compliance. Demonstrated success in fostering positive work environment and implementing effective HR policies that support organizational goals. Proven ability to leverage communication and conflict resolution skills to enhance team dynamics and drive employee engagement.

Similar Profiles

CREATE PROFILE
Michael ScotfieldHR, Investment&Finance