Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
87
Michael Burton
Open To Work

Michael Burton

Business Management and Development
Denver,CO

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Owner/OperatorFranchise DeveloperRestaurant General ManagerRetail Store ManagerManager of Business Development and Sales

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Denver, CO, USBismarck, ND
Open to relocation: Yes

Salary Range

$80000/yr - $200000/yr

Important To Me

Career advancementCompany Culture

Summary

Dynamic franchise developer skilled in building partnerships and enhancing brand awareness through innovative marketing strategies. Committed to supporting franchisee success and operational excellence, contributing to overall business development.

Overview

22
22
years of professional experience

Work History

Owner/Operator

Oxi Fresh Carpet Cleaning
Bismarck, North Dakota
05.2017 - Current
  • Developed customer relationships through excellent service interactions.
  • Processed customer inquiries and resolved issues promptly.
  • Implemented marketing strategies to boost local brand awareness.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.

Franchise Developer

Oxi Fresh Carpet Cleaning
Lakewood, Colorado
04.2015 - 04.2025
  • Provided ongoing support to franchisees, ensuring compliance with company policies.
  • Trained and supported franchisees in operational procedures and brand standards.
  • Analyzed franchise performance data to recommend improvements and best practices.
  • Facilitated workshops and training sessions for new franchise owners and staff.
  • Developed training materials and resources to enhance franchisee knowledge and operational efficiency.
  • Facilitated communication between corporate and franchise locations for seamless operations.
  • Monitored competitor activity in order to stay ahead of industry trends.
  • Attended industry conferences in order to stay up-to-date on emerging trends in franchising.
  • Managed complete business operations by performing sales planning, staff development, and financial functions.
  • Provided ongoing support to existing franchises.
  • Developed and implemented strategies to increase franchise sales.
  • Conducted periodic reviews of existing franchises to identify areas of improvement or expansion opportunities.
  • Supported sales team members to drive growth and development.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Developed and significantly grew assigned territory using strong engagement and marketing skills.

Restaurant General Manager

Michaels Italian American Restaurant
Minot, North Dakota
02.2007 - 02.2013
  • Oversaw daily restaurant operations and maintained high service standards.
  • Managed staff scheduling and ensured adequate coverage during peak hours.
  • Trained and developed team members in customer service and food preparation.
  • Developed promotional strategies to enhance customer engagement and dining experience.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.
  • Conducted regular staff meetings to communicate expectations and operational updates.
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
  • Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.

Retail Store Manager

Journeys Shoes
Littleton, Colorado
10.2003 - 02.2007
  • Managed daily store operations and ensured compliance with company policies.
  • Trained and developed team members to enhance customer service skills.
  • Oversaw inventory management and maintained proper stock levels.
  • Created visually appealing merchandise displays to attract customers.
  • Handled customer inquiries and resolved issues efficiently and effectively.
  • Built and maintained strong working relationships with team members.
  • Boosted company sales by developing and implementing strategic marketing approaches.
  • Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.

Education

Some College (No Degree) - Marketing and Management

Metro State University
Denver, CO

High School Diploma -

Maranatha Christian
Arvada, CO

Skills

  • Customer relationship management
  • Business operations
  • Team building
  • Marketing expertise
  • Staff training and development
  • Conflict resolution
  • Effective communication
  • Problem solving

Accomplishments

2020-2023 Oxi Fresh Franchisee of the year (out of over 250 franchisees) Grew the largest revenue producing Oxi Fresh Franchise in companies history focusing on customer and employee care and service.

Affiliations

Basketball Player

Timeline

Owner/Operator

Oxi Fresh Carpet Cleaning
05.2017 - Current

Franchise Developer

Oxi Fresh Carpet Cleaning
04.2015 - 04.2025

Restaurant General Manager

Michaels Italian American Restaurant
02.2007 - 02.2013

Retail Store Manager

Journeys Shoes
10.2003 - 02.2007

Some College (No Degree) - Marketing and Management

Metro State University

High School Diploma -

Maranatha Christian

Similar Profiles

CREATE PROFILE
Michael BurtonBusiness Management and Development