Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Scrivens

Fort Worth

Summary

Proven logistics professional with over 10 years of progressive leadership experience driving operational excellence, customer satisfaction, and profitability in multi-client distribution centers. Expertise in P&L ownership, Lean Six Sigma, safety management, inventory control, and team development. Recognized for transforming underperforming sites into top-performing, showcase facilities while leading large teams and multimillion-dollar accounts.

Experienced with logistics coordination and supply chain management. Utilizes problem-solving skills to ensure efficient operations and timely deliveries. Track record of effective leadership and fostering collaborative team environments.

Logistics professional with reputation for high standards and achieving results. Proven track record in optimizing supply chain operations and enhancing efficiency. Known for strong team collaboration and adaptability, bringing expertise in inventory management and vendor relations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Manager, Logistics

Ryder E-Commerce
08.2023 - Current
  • Site leader for multi-client facility overseeing accounts including QVC, Whirlpool, Harley Davidson, Canidae, and VIKTOS.
  • Directed 120 associates, 6 supervisors, and 10 leads, ensuring SLA adherence and customer satisfaction.
  • Maintained facility as Top 5 most profitable in Ryder E-Commerce (2023) with consistent P&L profitability since October 2022.
  • Achieved 800+ safe workdays with zero OSHA recordables through proactive safety leadership.
  • Implemented digital 5S audit app and lean practices, ensuring full 5S compliance and tour readiness.
  • Hosted multiple client visits, exceeding SLA requirements and building customer trust.
  • Spearheaded leadership development initiatives, including book clubs and cross-training salary staff for multi-client operations.
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.

Logistics Manager

Ryder E-Commerce
10.2022 - 08.2023
  • Managed multi-client operations with $9M+ annual revenue, serving as primary liaison for QVC, Whirlpool, Harley Davidson, Canidae, and VIKTOS.
  • Led 60 associates, 7 supervisors, and 10 leads, achieving consistent KPI and SLA performance.
  • Promoted 8 internal team members within 8 months by creating a “Future Leaders Program.”
  • Developed and rolled out Ryder Training Matrix to improve skills, standardize processes, and enhance succession planning.
  • Implemented layered audits and SWB documentation to drive process compliance and continuous improvement.

Customer Logistics Manager

Ryder
01.2021 - 10.2022
  • Directed 43 associates, 2 supervisors, and 4 leads, overseeing operations for Whirlpool.
  • Acted as site leader delegate during GLM absences, with full responsibility for safety, service, and cost.
  • Drop labor cost savings through optimized scheduling and cross-training initiatives.
  • Conducted root cause analysis of SLA failures, enforcing accountability and corrective actions.
  • Advanced employee development via a future leader’s pipeline and skills rotation program.

Customer Logistics Supervisor

Ryder
05.2018 - 01.2021
  • Led a team of 43 associates, improving productivity and reducing turnover.
  • Developed and mentored 12 Shipping & Receiving Coordinators and promoted 4 leads.
  • Increased Recrate productivity by 700 units/week through lean strategies and 5S implementation.
  • Authored training manuals and standardized procedures across departments.
  • Consistently ensured safe operations and customer satisfaction as acting site leader.

Team Lead

Ryder
01.2018 - 05.2018
  • Supported operations leadership, reinforcing safety, scheduling, and productivity goals.
  • Resolved personnel and operational issues, preventing downtime and waste.
  • Trained new hires and coached peers, laying groundwork for leadership transition.

Fresh Shipping Manager

WCD | Trader Joe’s
02.2015 - 06.2017
  • Supervised shipping operations, inventory control, and documentation for high-volume distribution.
  • Trained and developed staff while enforcing company policies and safety standards.
  • Improved shipping and receiving efficiency through route optimization and staging strategies.
  • Maintained accuracy by auditing shipments against invoices and manifests.

Education

High School Diploma -

Stockton Unified
Stockton, CA

Skills

  • Logistics & Supply Chain Management
  • P&L Ownership & Financial Analysis
  • Lean Six Sigma / Continuous Improvement
  • SLA & KPI Performance Management
  • Safety Leadership (OSHA Compliance)
  • Inventory & Warehouse Management
  • Cross-Functional Team Leadership
  • Employee Development & Succession Planning
  • Customer Relationship Management
  • Shipping and receiving
  • Warehouse management
  • Distribution management /Supply chain management

Certification

  • Lean Six Sigma (Green Belt)
  • OSHA Safety Training (Site-Level Leader)

Timeline

Senior Manager, Logistics

Ryder E-Commerce
08.2023 - Current

Logistics Manager

Ryder E-Commerce
10.2022 - 08.2023

Customer Logistics Manager

Ryder
01.2021 - 10.2022

Customer Logistics Supervisor

Ryder
05.2018 - 01.2021

Team Lead

Ryder
01.2018 - 05.2018

Fresh Shipping Manager

WCD | Trader Joe’s
02.2015 - 06.2017

High School Diploma -

Stockton Unified

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