Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
SalesManager
Michael Scruggs

Michael Scruggs

Dexter,USA

Summary

Customer-focused sales management professional with a proven ability to cultivate partnerships and retain key accounts, resulting in significant profit growth. Expertise in developing and implementing effective sales strategies, managing vendor relations, and expanding market territories. Strong track record of identifying profitable business opportunities and fostering robust client relationships. Demonstrated leadership in team development and performance enhancement.

Overview

20
20
years of professional experience

Work History

Sales Manager

Walor North America
11.2023 - Current
  • Joined Hirschvogel (HVI) as a Key Account Manager - HVI acquired by Walor (PE) July 2024.
  • Promoted to Sales Manager.
  • Led restructure of sales organization; supported IATF recertification for $86M in revenue.
  • Developed 'Action to Win,' customer engagement strategies to drive collaboration and performance.
  • Delivered $3.2M in annualized EBIT improvements and secured $24M in new contracts.
  • Promoted from Key Account Manager after acquisition integration (Hirschvogel Inc)

Sr. Sales Engineer

CW Bearing
05.2021 - 11.2023
  • Increased account revenue from $18M to $29M while enhancing collaboration with quality and IT Teams.
  • Led successful price increase initiative (11% of FY22 Sales); acquired $8M in new business.
  • Championed kickoff of TISAX certification process to align with enterprise client compliance needs.

Sr, Account Manager

AW Transmission Engineering
02.2019 - 05.2021
  • Partnered with global AISIN teams to expand aftermarket channels and OE support.
  • Executed profit enhancement plan driving $600K outside FY19 projections.
  • Developed account strategies and forecast models tailored to customer-specific solutions.
  • Enterprise account management
  • Cross functional collaborative solutions for client success
  • Cross functional team leadership & training
  • Compliance/certification oversight
  • Strong verbal & written communication
  • 'Play to Win' mindset
  • Excellent MS Excel skills
  • Account growth strategies
  • Client relationship management (CRM)
  • Claims resolution

Sr. Account Manager

Fuyao Glass America
01.2018 - 02.2019
  • Awarded 2020 Ford Bronco business - $56M Annual Turnover - SOP 2021
  • Collaborated on CEO-assigned expansion initiative; authored Southern US site proposal.
  • Developed 5yr strategic targeting and capability alignment plan.

Account Manager/Team Lead

NSK Corporation
02.2014 - 12.2017
  • Account management role that transitioned in to a Customer Service Team Lead Role.
  • Grew account base from $37M to $53M; awarded $16M in future contracts.
  • Managed 7-person customer service team across two locations.
  • Increased 90-day demand forecasting accuracy to within 3%.

Account Manager

AGC Automotive
02.2012 - 02.2014
  • Account Performance FY2012: $112M => FY2014: $146M
  • Recipient of Presidents Award - F-150 conquest business takeover.

Inside Sales Specialist

NSK Corporation
10.2005 - 02.2012
  • Modification/Reconditioning Program Performance: FY08: $4.0M => FY12: $19.8M
  • Additional services included the reconditioning of failed product to help reduce MRO costs and reduce lead time for equipment repairs.

Education

MBA - Executive Management

University of Toledo - College of Business And Innovation
Toledo
12-2019

Skills

  • Enterprise account management
  • Cross-functional collaboration
  • Team leadership and training
  • Compliance oversight
  • Verbal and written communication
  • Results-driven mindset
  • Advanced Excel skills
  • Account growth strategies
  • Client relationship management
  • Claims resolution
  • Data analysis
  • Sales forecasting
  • Rapport and relationship building
  • Compelling sales proposal writer
  • Sales closing techniques
  • Sales operation
  • Analytical problem solver
  • Negotiation techniques
  • Effective communication
  • Market analysis
  • Sales strategy development
  • Profit and revenue-generating strategies
  • Consultative and relationship selling

References

  • Julian Eaves, CW Bearing, Regional Vice President (Ret.), +52 442-668-3566, Colleague, 2021-2023
  • Adrian Martinez, Scania, Regional Sales Manager, 812-343-1824, Former Manager, 2023-2024
  • Michelle Evans, Walor, Quality Manager, 260-437-5486, Quality Manager, 2023 - Current

Volunteer Experience

  • Autism Alliance of Michigan, 2014 - Current
  • Food Gatherers - Warehouse, 2023 - Current

Timeline

Sales Manager

Walor North America
11.2023 - Current

Sr. Sales Engineer

CW Bearing
05.2021 - 11.2023

Sr, Account Manager

AW Transmission Engineering
02.2019 - 05.2021

Sr. Account Manager

Fuyao Glass America
01.2018 - 02.2019

Account Manager/Team Lead

NSK Corporation
02.2014 - 12.2017

Account Manager

AGC Automotive
02.2012 - 02.2014

Inside Sales Specialist

NSK Corporation
10.2005 - 02.2012

MBA - Executive Management

University of Toledo - College of Business And Innovation
Michael Scruggs
Want your own profile? Build for free at Resume-Now.com